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Technology Account Manager

Nuagem inc

This is a Full-time position in Toronto, ON posted June 11, 2019.

The Account Manager is responsible on the creation, alignment, and ongoing management of business /Information Technology (IT) strategies, project implementation, ongoing day-to-day maintenance and support, and IT Investment plan financial management.

Responsibilities: Identifies business needs for new and enhanced products, services, and business processes.

Works closely with the LTOs to execute on LOB Technology strategies (both “run the bank” & “change the bank” initiatives).

Oversees multi-disciplined Technology teams to develop appropriate technology responses to address business initiatives.

Provides consultancy and advice to business partners on the applicability and usability of alternative technology directions.

Participates in the project phases to ensure business partner needs are met.

Align technology directions with business strategy and plans and to translate these into technical business solutions Plans and tracks the budgets for projects and continuing operations.

Provide informed and considered recommendations to improve productivity and profitability of technology platform assets Develops and conducts regular Technology business partner account reviews at the executive and senior executive level to provide clarity around the project activities and financial spending Negotiates service contracts with internal business partners and external vendors to ensure the best value for the Enterprise.

Develops and maintains relationships with key third party service and solution providers to ensure productive and professional relationships.

Ensures day-to-day vendor relationship management occurs.

Audits documents and models produced by Business Analysts and Business Consultants.

Provides coaching, mentoring, professional guidance, and support to Business Analysts and Business Consultants.

Provides managerial leadership to staff, which includes assigning tasks or work, holding regular two-way meetings, setting context, providing feedback on performance evaluations, mentoring, and coaching, in order to create and maintain a high-performing team.

Qualifications: University degree/college diploma 12 years of experience in business analysis/business consultant experience.

Having business knowledge of a range of functions, products, and systems.

Possesses extensive practical experience in application development and/or business partner solution delivery Understands current technology trends and process quality methodologies and how these can be applied to the business partner’s business.

Possesses financial/business management expertise Demonstrates expert understanding of the Enterprise’s financial processes, in particular those used within T&O Solid knowledge of project management disciplines, practices, and processes Understands the Requirements Management Process, software development, and engagement processes Understands the T&O organization (i.e., the relations between different technology areas) and stays abreast of the current organizational state Understands and is familiar with the application of techniques associated with data modeling, process modeling, and user-centred design within the context of the organizational standards Please send your resume to sdorvalnuagem.ca