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Security Operations Incident Specialist, Associate Manager


This is a Full-time position in Toronto, ON posted October 1, 2021.

Job DescriptionJoin Accenture and help transform leading organizations and communities around the world.

The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance.

Choose Accenture, and make delivering innovative work part of your extraordinary careerWhy join Accenture’s security practice?Serving as a trusted security partner for more than 20 years to more than 330 clients across 70 countries, Accenture’s security practice helps organizations build resilience from the inside out so they can operate and grow confidently in a rapidly evolving threat landscape.

Our 5000 security professionals bring exceptional industry expertise to tailor intelligent security services to our clients’ unique businesses and industries.

We provide a full spectrum of services
– from security strategy development, to business transformation to managed security services
– on demand and at a global scale.Accenture’s unique ability to combine deep Security expertise across Strategy, Technology and Operations means that it can offer clients an enterprise-wide security program to predict, protect, detect, and respond to threats in an industry specific context.As part of Accenture’s Managed Security Services, we manage, maintain and enhance global cybersecurity operations’ capabilities to detect, proactively hunt for and respond to advanced cyberattacks.

Specific offerings include security monitoring; threat intelligence; managed detection & response (MDR); security tools & infrastructure management; managed hunting & response; and vulnerability management.Responsibilities: Will lead security incident triage and coordination, executing on playbooks and coordinating security activities and take necessary actions on complex incidents escalated by the Level 1 (L1) Act as a dedicated liaison between Accenture SOC team and client security leadership Will act as a point of escalation and will ensure appropriate resolution of incidents Will prepare initial and subsequent client incident communications and support all coordination activities to drive incident to resolution Will ensure compliance with SLAs as well as relevant process and procedures and will play an active role in continually improving them Will compile and present reports to the client Will expand incident playbooks and continuously review and improve incident playbooksRead more of the job descriptionRead LessQualificationsBasic Qualifications: Experience triaging and managing security incidents Experience preparing reports, dashboards and documentation Excellent communication (written and oral) and client relationship management skills Strong experience with security platforms for analysis of incidents and events 3 years of experience working with security operations in cyber incident response 3 years of experience working with security tools performing deployment, configuration, and maintaining operations, content development 3 years of experience working with security tools administration (e.g.

firewalls, IPS, end-point protection, content filtering, IAM, DLP) Incident management certification preferred Proven ability to work creatively and analytically in a problem-solving, high pressure environmentAccenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations.

Combining unmatched experience and specialized skills across more than 40 industries and all business functions
– underpinned by the world’s largest delivery network
– Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders.

With 504,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives.

Visit us at learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website at is currently our objective to assign our people to work near where they live.

However, given the nature of our business and our need to serve our clients, our employees must be available to travel when needed.Our Commitment to Inclusion & DiversityAt Accenture, inclusion and diversity are fundamental to our culture and embedded in our core values.

We are committed to creating a workforce where our people can feel comfortable, be themselves and contribute.

Like Canada itself, Accenture employees represent a tremendous variety of cultures, ethnicities, beliefs, backgrounds and languages.

We offer an inclusive environment regardless of personal characteristics such as ethnicity, religion, gender, sexual orientation, gender identity or expression, age or disability.Requesting an AccommodationAccenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed.

If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process.

Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.Other Employment StatementsIt is currently our objective to assign our people to work near where they live.

However, given the nature of our business and our need to serve clients, our employees must be available to travel when needed.Job candidates are not required to disclose any offence for which a pardon has been granted.