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Salesforce Systems/Technical Analyst


This is a Contract position in Toronto, ON posted April 12, 2022.

There is never a typical day at Accenture, but that’s why we love it here! This is an extraordinary opportunity to build a rewarding career at Accenture Technology. Working in highly collaborative teams for world-leading clients, we’ll nurture your talent in an inclusive culture that values diversity.

Whatever your work and life goals, we’ll help you achieve them. Sooner.

Join Accenture Technology and thrive in a digitally driven, innovation-led environment where you can help clients shift to the New using leading-edge technologies on some of the coolest projects you can imagine. professionals demonstrate skills in which is the leader in CRM solutions for customer relationship management software and cloud computing. 

Business Systems Analyst professionals advise upon, design, develop and/or deliver technology solutions that support best practice business changes

  • Collects business requirements from business partners.

  • Deliver DRS and data mapping documents.

  • Supports team members and application business partners for development, testing and deployment.

  • Identify and document detailed System requirements by working with the appropriate Business owners, designers, developers, testers, project managers, and other analysts.

  • Manage system requirements and bidirectional traceability of system requirements to Business and functional requirements.

  • Define and document system use cases

  • Analyze and document system rules and process flows

  • Serve as a liaison between the business community and IT organizations as required to ensure System requirements are fully supported by IT

  • Schedule and facilitate JAD sessions as required to ensure requirement accuracy and completeness as well as timely resolution of issues Facilitate peer reviews of authored system requirements.

  • Document requirement changes, rationale, and initiative application impacts

  • Create and maintain Requirements Traceability Matrix and obtain client and IT signoff

  • Participate in requirement and use case transition