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Project Manager


This is a Contract position in Toronto, ON posted August 15, 2019.

Project Manager On behalf of our client in the Consulting Sector, PROCOM is looking for a Project Manager.

Project Manager – Job Description PM to lead the client conversion of their telephony, IVR, QA and workforce management technologies from a CISCO platform to an Avaya platform.

Coordinate internal resources and third parties/vendors for the flawless execution of projects Ensure that all projects are delivered on-time, within scope and within budget Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility Ensure resource availability and allocation Develop a detailed project plan to track progress Use appropriate verification techniques to manage changes in project scope, schedule and costs Measure project performance using appropriate systems, tools and techniques Report and escalate to management as needed Manage the relationship with the client and all stakeholders Perform risk management to minimize project risks Establish and maintain relationships with third parties/vendors Establish and maintain testing strategy inclusive of technical and operation test validation Create and maintain comprehensive project documentation Project Manager – Mandatory Skills Experience working with Avaya Technologies.

Experience in the financial industry specifically in credit card services and call center implementation Proven working experience as a project administrator in the information technology sector Solid technical background, with understanding or hands-on experience in software development and web technologies Excellent client-facing and internal communication skills Excellent written and verbal communication skills Solid organizational skills including attention to detail and multi-tasking skills Strong working knowledge of Microsoft Office including MS Project Project Manager – Nice to Have Skills PMP certification is considered an asset Project Manager
– Assignment Start Date ASAP – 8 months to start Project Manager
– Assignment Location Toronto, ONT