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Manager, Labour and Employee Relations

The Scarborough Hospital

This is a Contract position in Toronto, ON posted April 30, 2021.

Job Number: J0221-0705 Job Title: Manager, Labour and Employee Relations Department: Human Resources Job Category: Management Hospital Location: Centenary/General/Birchmount Job Type: Full Time Number Of Positions: 1 Union: Non Union Hours: Days Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care.

Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities.

We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east.

We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals.

Learn more at The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position.

Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

Reporting to the Director, Human Resources and Organizational Development, the Manager, Labour and Employee Relations provides leadership and support to all levels of management regarding labour and employee relations matters on a day-to-day basis.

The manager will work with the bargaining units and non-unionized employees to foster a climate of positive relations.

The manager will lead negotiations with all union groups, and represent the Hospital in mediation and arbitration cases.

The successful candidate will be accountable for the efficient and effective management and utilization of approved financial, human and material resources.

You will work in collaboration with all stakeholders to drive organization effectiveness, capacity and engagement.

Additionally, you will be leading a team of strategic Human Resources Business Partners to support leaders to address their strategic priorities and understand the program′s functions and provide solutions as well as contribute to creating and implementing the hospital′s strategic plan.

• Provide advice and support for staff and managers on labour and employee relations issues such as Collective Agreement and legislative interpretation and grievance avoidance.

• Liaise with management on terminations, elimination of positions, redeployment and restructuring of departments.

• Develop, implement and evaluate appropriate services, goals and objectives to ensure compliance with legislation and SHN policies.

• Liaise with management, bargaining groups and non-unionized employees to achieve organizational objectives, resolve issues related to grievances, conflict resolution, accommodations, sick time and the disciplinary process.

• Represent the hospital during the mediation process and prepare minutes of settlement.

• Research and prepare for arbitration cases, direct legal counsel in legal hearings.

• Negotiate and bargain union contracts.

• Contribute to the design, development and delivery of labour relations education and training initiatives for management and staff.

• Develop and sustain evidence-based, standardized employee relations processes and associated metrics.

• Promote continuous improvement and evaluation of labour and employee relations processes.

• Create a positive working environment for staff, encouraging staff education/ development, participate in decision-making, and provide a variety of opportunities for communication.

• Manage and monitor/review departmental legal budget(s), analyze trends, and develop strategies to address variances.

• Develop a robust tracking system for all staff complaints and internal investigations to be utilized by the human resources business partners.

• Bachelor′s degree in an appropriate field, Human Resources, Industrial Labour Studies or Law required.

• Master′s degree in Law (asset)
• Member of the Law Society of Ontario (asset)
• Minimum of 5-7 years’ related experience working in labour relations in a highly unionized environment.

• Minimum of 5-7 years management experience.

• Human Resources experience as well as significant exposure to workplace legal issues.

• Conflict resolution, mediation or negotiation skills training required.

• Experience in a hospital or a healthcare environment (asset)
• Knowledge and experience in the application and interpretation of Hospital collective agreements is preferred, including experience in collective bargaining.

• Excellent verbal communications, facilitation and negotiation skills to elicit accurate information, respond to inquiries, possessing the ability to prepare and deliver clear, concise documentation and messaging.

• Strong written communication skills.

• Knowledge of applicable legislation (e.g.

Employment Standards Act, Human Rights Code, Labour Relations Act).

• Strong business acumen combined with a positive approach to customer service and relationship building with the ability to build trust at all levels of the organization.

• Computer literacy with MS Office Software (Outlook, Word, Excel and PowerPoint)
• Demonstrates a commitment to customer service when dealing with staff, patients, colleagues and volunteers and other members of the community and public
• Demonstrates SHN′s corporate values and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation
• Demonstrates an understanding of and commitment to SHN’s comprehensive safety programs and practices, including staff, patient and environmental safety and participates in regular in-service education in this area
• Excellent work performance and attendance record Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity.

SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

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