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Manager, Data Analytics

Rogers

This is a Contract position in Toronto, ON posted October 31, 2021.

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.

Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe.

To connect people to each other and the world around them.

To help an entrepreneur realize their dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority.

To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.Come play a key role in building the future of innovation in Canada.

Everyone wants to be part of a transformational team
– and that’s exactly what we’re building at Rogers.

A team that innovates and a team that wins.

Founded in 1960, we have grown to become a leading technology and media company providing the very best in wireless, residential services, and media to Canadians and Canadian businesses.

At Rogers we are committed to creating and growing teams that are digital-first, fast-moving, bold-thinking and are focused on delivering impact in everything they do.

Our world class network offers wireless connectivity across Canada, and we are the market leader in 5G for both coverage and reliability.

Our fibre network also supports millions of customers with high-speed Internet, TV and Smart Home Monitoring fastest and most consistent network in the areas we serve.

Our impressive collection of assets includes a wide range of media properties, sports teams, sports events & production, venues, and e-commerce platforms.

Through our three wireless brands Rogers, Fido and chatr we provide Canadians with choice and value on a variety of plans to meet their needs and connect them to their families, friends, and what matters most.

Collectively, we touch 30 million Canadians every month from coast to coast to coast Not only is our business strong, but so is our culture.

We genuinely care about each other and we’re committed to fostering an inclusive and diverse workplace at Rogers so all of our team members can bring their whole selves to work.

We have employee resource groups that build awareness and a culture of allyship for equity-seeking groups, including groups representing People of Colour, LGBTQ2S, Indigenous Peoples, Persons with Disabilities and Women.

We all bring something different, and we know what makes you different makes us great.

We believe in challenging work, rewarding opportunities, and giving back to make a positive impact for Canadians who need it most.

When our team learns, grows, and reaches their true potential
– we can make more possible.

At Rogers, your journey is filled with limitless possibilities, and you can build the future you want with us.

Let’s make your possible at Rogers.

Are you up for the challenge and the fun?

If so, consider the following opportunity: At Rogers, we are on a journey to grow our Agile Marketing practice and we are seeking a Manager, Data Analytics to help us nurture and accelerate the adoption of Agile Marketing best practices.

Our customers are at the heart of everything we do, and this new way of working helps us drive growth, uncover new opportunities, empower our teams, and rapidly adapt to market shifts and the evolving needs of our customers.

The Manager, Data Analytics will help us generate insights, guide decisions and inform our interactions with our customers.

Our roadmap has us making significant investments to move our data to the cloud and provide you best-in-class tools for analytics and data science.

Our team of professionals leads a community of practice where ideas are shared, and we learn from one another.

We are growing to provide new and exciting career opportunities for talented data & analytics professionals like you.

Reporting to the Senior Manager, Data Analytics Chapter, the candidate will be directly responsible for wireless customer analytics and insights within an Agile Marketing team.

Responsibilities:
– Collect and extract data from multiple sources
– Innovate and define new data collection and analysis processes
– Drive enhanced integration, automation
– Develop, transform and join multiple data sets to produce data assets that drive analytic insights and results reporting
– Identify patterns and trends in data sets
– Leverage data analysis and associated insights results to help determine and recommend appropriate strategies and tactics for the wireless portfolio to drive financial results
– Analyze and interpret data on a continuous basis to produce actionable insights and results reporting to support Agile Marketing tests and knowledge base
– Report on analytic results and insights back to relevant team members in the business
– Perform ad hoc projects as required to support Agile Sprints planning and prioritization
– Share best practices
– Participate and contribute to shaping the long-term roadmap and plan to evolve data and analytics capabilities within the organization
– Adopt and support Agile working model for the Analytics Chapter Qualifications:
– An undergraduate business/commerce degree, Master’s degree an asset
– Minimum 2 years of relevant experience in analytic roles demonstrating an ability to derive actionable insights.

Knowledge of telecom industry is a plus.

– Strong proficiency in Microsoft Excel, PowerPoint
– Strong proficiency with coding languages to extract and analyze data (SQL, SAS, Python)
– Experience in data models and data visualization, skills in Adobe, Tableau considered an asset
– Skilled with leveraging systems and customer data to identify opportunities
– Skilled in using analysis and research to understand drivers and identify performance trends within customer marketing and across the wider business to drive the company’s strategy
– Self-starter with the ability to quickly learn and understand concepts, multi-task, investigate issues, solve problems, promote efficiency/automation, make decisions, manage processes, and work independently with minimal supervision
– Excellent and proven analytical skills, exceptional problem-solving skills with attention to detail
– Proven ability to meet tight deadlines, and perform well in a fast paced and dynamic agile environment
– Proven ability to exercise a high degree of business judgment and sound reasoning
– Competitive
– Demonstrated strong customer service orientation
– Strong communication and interpersonal skills; a demonstrated collaborator
– Technical aptitude about wireless products and technologies considered an asset
– Strong sense of presence.

Confident and comfortable working with senior management
– Positive attitude enthusiasm Schedule: Full timeShift: DayLength of Contract: Not Applicable (Regular Position)Work Location: 333 Bloor Street East (WFH), Toronto, ON Travel Requirements: Up to 10%Posting Category/Function: Marketing & Marketing Research / AnalysisRequisition ID: 240059 Together, we’ll make more possible, and these six shared values guide and define our work: 1.

Our people are at the heart of our success 2.

Our customers come first.

They inspire everything we do 3.

We do what’s right, each and every day 4.

We believe in the power of new ideas 5.

We work as one team, with one vision 6.

We give back to our communities and protect our environment What makes us different makes us stronger.

Rogers has a strong commitment to diversity and inclusion.

Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

At Rogers, we value the insights and innovation that diverse teams bring to work.

We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us For any questions, please visit the Rogers FAQ.

Posting Notes: Corporate

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