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Director of Professional Practice and Quality Assurance

College of Audiologists and Speech-Language Pathologists of Ontario (CASLPO)

This is a Full-time position in Toronto, ON posted May 7, 2021.

Maybe you’re an experienced clinician ready to take on a senior leadership role. Or maybe you have experience in a regulatory environment and are looking for a dynamic position in an organization where you can grow.Either way, we may have the perfect opportunity for you.We’re The College of Audiologists and Speech-Language Pathologists (CASLPO) (http://www.caslpo.com/) , one of Ontario’s 26 self-governing health colleges. Our mandate is to protect the public – with over 4000 licensed audiologists and speech-language pathologists, it’s critical that patients can put their trust in those who treat them.  This is the role of the College; protect the public through the regulation of our registrants.We’re looking for a passionate individual to join us as our new Director of Professional Practice and Quality Assurance to further our team’s mandate to provide excellence in regulatory oversight in the public interest.Director of Professional Practice and Quality Assurance:This role is all about engaging registrants to establish practice standards and ensuring they comply with these standards as well as existing legislation and regulations. You will develop innovative programs to help registrants understand and meet their requirements. You will lead and provide ongoing support to a team of 4 and manage effective collaboration and coordination among all stakeholders. You will have four main areas of responsibility: Professional Practice Advice Program:* Direct the Practice Advice Program and provide information to registrants and the public (e.g., practice issues, regulations, standards, policy guidelines, etc.), and ensure all Practice Advisors give reliable and accurate advice* Identify workplace trends, risks, and legislative initiatives with the potential to impact clinical practice. * Develop and present information on professional standards and legislation (e.g., peer reviewed presentations, conferences, meetings, etc.)* Maintain current knowledge of all relevant legislation, by-laws, and practice standards (e.g., Regulated Health Professions Act, 1991, etc.)* Report to Council as needed on key components of the Program* Staff the Practice Matters Committee including informing and implementing their decisionsQuality Assurance:* Provide policy and program support to the College (e.g., including reviewing, developing, implementing, and evaluating key components of our Peer Assessment program, Self-Assessment Tool, and more)* Develop and analyze registrant surveys regarding the Quality Assurance process, and coordinate with the Director of Registration regarding the development, review, and implementation of practice competencies* Recruit, select, train, and supervise Peer Assessors, and develop and analyze registrant surveys regarding the Quality Assurance process* Staff the Quality Assurance Committee including informing and implementing their decisionsDirect Communication and education:* Develop, review and coordinate face to face CASLPO Forum presentations (e.g., schedules, location, registration, development of support materials, etc.)* Develop, present, review and evaluate content and registrant feedback of E-forums* Develop programs/communications to registrants and students that adhere to our brand and are consistent Policy development and resource management:* Review and develop practice standards, and policy related to practice matters, and develop policy relating to professional practice issues and other legal, regulatory and ethical issues* Monitor introduction of new legislation and ministerial referrals, develop responses* Manage support staff and Professional Practice AdvisorsThis role will require you to foster collaboration, teamwork, and information sharing to ensure we’re providing quality service. Beyond that, you will actively participate in promoting a culture of inclusivity, mutual respect, and motivated productivity.Why This Role is for You: This dynamic role allows you to oversee many moving parts at once. You are quick on your feet, have exemplary time management skills, strong decision-making skills and sound judgment, and can see the bigger picture. You’ll use these skills to anticipate and predict next steps and to balance shifting priorities throughout the day, month and year. You have high energy and enjoy utilizing your strong interpersonal skills to engage with others.If joining a team dedicated to public protection is your idea of meaningful work, this is the role for you.Working with CASLPOThis is a full-time permanent position working out of our office located at Yonge St and Lawrence Ave in Toronto, steps away from public transit. You’ll enjoy flexibility to choose a schedule that works for you, within our core hours of Monday to Friday from 8:30 am – 4:30 pm, and you’ll have opportunities to work from home.  We offer a competitive compensation package, commensurate with experience, which also includes full medical and dental coverage, as well as life insurance, RRSP contributions, and a generous vacation allowance. Working with CASLPO means that you will enjoy a collaborative, friendly, and supportive work environment, and have a great work/life balance. We provide you with work that’s engaging and impactful, while still being able to get home in time for dinner.Qualifications: * 5 years of experience in a role directly managing people, with a proven ability to support and guide direct reports* Experience either as a regulated health professional, or working for any regulatory body* Experience with project management* Experience in a role that required a high degree of decision-making and demonstrated sound judgement* Excellent written and verbal communication skills and experience crafting professional documents and facilitating presentations* Excellent research skills and the ability to evaluate findings appropriately* Post-secondary education in any relevant field * Experience with policy development (an asset)* Bilingual/fully fluent in French and English (an asset)How to Apply: Our online application will give you the option to apply to this role as a complete person – not just a resume. The application will assess your qualifications, personality traits and workplace preferences, and should take 10 to 15 minutes to complete. After submitting, you’ll receive an email inviting you to log in and view your assessment results.We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.  We will review applications, with priority given to those who have completed the assessment and look forward to hearing from you.

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