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AVP, Senior Account Manager – Captive Management

American International Group

This is a Contract position in Toronto, ON posted March 14, 2023.

Senior Account Manager, Assistant VP – Captive Management Who we are American International Group, Inc.

(AIG) is a leading global insurance organization.

Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions.

These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks, and provide for retirement security.

Get to know the business AIG Insurance Management Services is seeking to hire a captive insurance professional to represent our captive management operations.

This position is expected to focus on customer service and continuing AIG’s strong reputation in the captive management marketplace.

The ability to report on results in a professional manner within a business setting is a must.

About the role What you need to know: Provide supervisory oversight for a portfolio of captive clients focusing on ensuring that all services, deliverables, and regulatory compliance items are being met.

Leading the communication with senior captive owners, service providers, and regulators is an important part of this role.

At the discretion of clients, this position may serve as a Director, Officer, and/or equivalent position with various captive insurance clients.

Manage, delegate, and review work of Account Administrators and Coordinators.

The role is also expected to participate in industry associations and networking.

Performance Objectives include: Client Management : Primarily responsible for providing a supervision and oversight role of services to complex captive insurance companies.

Also maintain the role as the primary contact of our more complex captives.

Provide peer review and guidance to other team members.

Business Operations : Provide leadership role in staff development and education.

It is anticipated that two or more staff will directly report to this position which includes leading their performance appraisal process.

Participate in staff hiring as needed.

Participate in fee renewal discussions and communications.

Non-Routine Client Management : Perform special requests for clients, which may include tasks such as business plan changes, preparing financial proformas, or analysing new agreements.

Serve as Director and/or Officer as appropriate and present materials at client board & committee meetings.

Industry Knowledge/Involvement : Maintain and continue developing captive insurance industry knowledge (such as different uses of captives) using media, seminars, and other resources.

Participating on committees/boards with industry associations.

What we’re looking for: Bachelor of Accounting degree and captive experience required CPA or equivalent (i.e., Chartered Accountant) or CPA candidate Experience in preparing financial statements with Generally Accepted Accounting Principles (GAAP) or related experiences Proven ability to work effectively both in a team environment and independently to meet deadlines and satisfy the needs of the client and service team managers Demonstrated analytical thought and the ability to think and complete tasks independently Contribute to a team environment Excellent organizational skills a must Excellent Excel skills Effective communicator, both verbally and written We’re proud to offer a range of employee benefits and resources that help you protect what matters most
– your health care, savings, financial protection and wellbeing.

We provide a variety of leaves for personal, health, family and military needs.

For example, our “Giving Back” program allows you to take up to 24 hours a year to volunteer in your community.

Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

We also believe in fostering our colleagues’ development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers.

We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

We are an Equal Opportunity Employer American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment.

We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation.

At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability.

Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

To learn more please visit: AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities.

If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to .

Reasonable accommodations will be determined on a case-by-case basis.

At this time, AIG does not require that individuals be vaccinated for COVID-19 to enter an AIG office, except as required by applicable state or local regulations (such as vaccination requirements in New York).

Functional Area: UW
– UnderwritingEstimated Travel Percentage (%): Up to 25%Relocation Provided: NoAIG Insurance Management Services, Inc