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AEM Functional Lead


This is a Contract position in Toronto, ON posted April 16, 2022.

We Are:

Accenture Interactive-a new breed of agency that’s all about the Experience. For us, customer experience is not an add-on; it’s foundational to who we are and how we empower our clients. As the world’s largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people’s lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world’s greatest experiences. Visit us here to learn more about what makes us the Experience Agency.

The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experiences it fuels are, together, a vital expression of a brand’s voice and purpose.  We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale.  Our unique tools and services organize, store and optimize content, including taxonomy, rights and asset management, analytics and quality assurance

Job Description:

Do clients rely on your impressive ability to define and implement innovative, web-based solutions that transform their ability to acquire and engage customers? Or perhaps you’ve become the go-to thought leader for eCommerce and web content management systems? If driving the business and functional requirements of large-scale projects fits squarely within your digital wheelhouse, Accenture may be the perfect place to build your career.

The work:

  • Plans and performs analysis of content management activities and/or functions and guides the subsequent design and implementation or improvement of existing AEM applications

  • Offers suggestions and recommendations during AEM solution design and execution phase from a functional perspective to ensure business intent is understood by the project team

  • Serves as the bridge/translator between the business team and technical resources during development and implementation to ensure that requirements and dependencies are well understood

  • Provides insights and recommendations around AEM best practices and drives client team for optimal decision making across global digital strategy, AEM platform governance, onboarding of net-new sites and other essential AEM digital deliverables 

  • General understanding of the overall Application Architecture, including: Author, Publisher, Dispatcher, Load Balancing, CDN and other security layers.

  • Outlines pros and cons to AEM solutions and showcases a forward-thinking approach for both short term and long-term business use cases

  • Provides oversight across Adobe Assets/Analytics setup, taxonomy and configurations 

  • Drives framework for Adobe tools to ultimately interface and integrate with Third Party applications

  • Helps to identify technical feasibility of requirements while calling out gaps and raising issues accordingly

  • Oversees and serves as functional SME for integration points, workflows, content authoring, run management, platform governance as well as documentation deliverables

  • Shows deep understanding and knowledge in Agile development as well as in User Story/Backlog management

  • Leads and contributes to the definition of content governance procedures and business requirements, functional designs, and work flows for creating, managing and publishing web content

  • Assists with business process redesign, roadmap planning, and identifying touch points through multi-channel applications 

  • Organizes and assists in “bringing together” the suite of Adobe Cloud Marketing offerings (Sites, Assets, Analytics, Forms, Campaign, Target, Magento, etc.)

  • Mentor and coach team members by sharing perspective and knowledge of Content Management initiatives and maintaining open dialogue with colleagues and clients

  • Support the development of strong client relationships by building trust, rapport and strong working relationships with key sponsors, stakeholders, and team members