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Technical Representative


This is a Full-time position in Toronto, ON posted May 9, 2021.

CCC is proud of its 100 years serving the Canadian Industry both in the distribution and manufacturing markets.  A privately held Canadian Company, we are a successful supply chain partner providing “Intelligent Delivery” of products and solutions to the Industrial, Environmental, and Plastics industries. We currently operate two manufacturing sites in Colborne and Elmira, Ontario, and have supporting warehouses and sales representatives across Canada and in the Northeastern United States. Position:         Technical RepresentativeLocation:        Toronto (Bloor Street)Reports to:    Business Development Manager, Distribution Plastics& indirectly to the Sales ManagerThis technical role is strategic to the overall growth of CCC Plastics. We are currently seeking a high energy individual to fill the role of a Technical Representative.  The focus is to provide technical support for our Sales and Marketing teams to enable new business growth and be actively involved in Sales by managing assigned accounts.The Technical Representative has the following responsibilities:* On occasion, attend joint calls with Manager and direct sellers across Canada. These calls will be technical in nature with a design to either promote CCC Plastics products/enhance value or troubleshoot issues. Primary responsibility will involve both Commodities and Engineering Thermoplastic resins.* Manage specifically assigned accounts.* Handle technical enquiries from internal departments and offer technical support as needed. * Collaborate with various internal departments (customer service, product managers, inventory, lab, logistics, etc.) to ensure requests are addressed and customer requirements are met.* Assist with troubleshooting, optimization (process or product) and recommendations.* Accompany Manager occasionally to conduct plant trials at customer locations to introduce new CCC Plastics products or troubleshoot existing products.* Meet with vendors to gain a working technical knowledge of their product lines.* Ability to travel occasionallyBackground Required:* 2-5 years in a technical role within the plastics industry involving some combination of direct processing or technical service* Post-secondary education in a science related field such as chemistry or polymers* Strong interpersonal and communication skills, both written and verbal* Strong technical competencies* Strong customer service orientation* Solid PC/Microsoft skills CCC is committed to providing accommodations for persons with disabilities.  If you require accommodation, we will work with you to meet your needs.