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Right Time Heating & Air Conditioning: Inbound/Outbound Call Centre Representative (No Cold Calling)

Right Time Heating & Air Conditioning

This is a Contract position in Toronto, ON posted June 8, 2021.

Job DescriptionJob DescriptionDo you have a Commitment to Service Excellence,are you consistent, caring and dependable with a passion for helping others?

Are you a consummate professional with a commitment to customer service?

Are you willing to work hard in a fast paced environment, while constantly pushing yourself to be the best?

If so, then Right Time has the job for you.Shift: We are a 24/7 operation.

We are currently looking to fill all shifts.Primary ResponsibilitiesScheduling appointments for maintenance technicians, sales and serviceDispatching technician’s to service calls and updating system accordinglyHandle inbound calls for customer service, sales and accounts receivable and provide information on products and services.Complete customer follow to ensure that they were provided the red service treatmentEducation/Experience/SkillsPost-secondary education (asset).2 years’ work experience in a fast paced call center/office setting (asset)Experience with telecommunication devices.Strong interpersonal, customer relations and problem solving skills and the proven ability to effectively organize tasks and manage time.PC literacyRight Time Offers:Competitive compensationGreat IncentivesPotential for growth and developmentExcellent benefits packageRRSP ContributionsWe thank all who apply, however only those selected for an interview will be contacted.

Right Time is an equal opportunity employer.