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Project Manager, Commercial Sales


This is a Contract position in Toronto, ON posted November 11, 2020.

Project Manager, Commercial Sales
– (20000035) ADT by TELUS is part of the TELUS family, a world-leading communications and information technology company based in Vancouver with $14.6 billion in annual revenue and 14.2 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security.

TELUS has more than 25,000 team members from coast to coast.

Leveraging its award-winning networks to bring security and automation solutions to Canadians in Western Canada and Quebec.

The Project Manager is responsible for being the liaison between sales, customers, and the installation team in order to coordinate and manage the successful completion of moderate to complex ADT by TELUS contracts within the budgeted timeframe and cost.

Duties and Responsibilities: Clear understanding of project management principles and their practical application within the security industry, taking ownership of the project from sales to close Effective use of computer software, ADT by TELUS software and job management software Managing Action Queues, forecasting and providing oversight on moderate to complex jobs to completion within timelines and costs Communication with clients (Internal / External) Tracking parts and ensuring deliverables are met National Installations and customer service Management of client escalations Time Management to accommodate multitasking in a fast pace environment Common data entry and file administration Customer Quality Assurance and job close out documentation delivery Education: Specialized college degree in project management would be an asset 3-years Bachelor’s degree Commerce, Operations, Engineering, Accounting, or any other relevant discipline; and/or relevant business experience Experience: 3 to 5 years minimum in project management Skills: Bilingual English and French an asset Experience in customer service management preferred.

Teamwork with other departments ( cross-functional) Negotiation and Project Management skills Understanding project methodology Clear communication skills for planning Organizational skills and detail oriented Analytical, Budgetary and financial skills Join our team.

ADT by TELUS provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT by TELUS is committed to treating all people in a way that allows them to maintain their dignity and independence.

We believe in integration and equal opportunity.

Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

Please contact Human Resources at if you require accommodation.

We will work with all applicants to accommodate their individual accessibility needs.