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Inside Sales Rep

United Rentals Inc.

This is a Contract position in Toronto, ON posted July 25, 2021.

As an Inside Sales Rep SST (Sales Support Team) you will have responsibility to proactively increase revenue for the district/metro area by providing exceptional customer service, processing rental quotes and reservations and terminating contracts.

You advise the SST Supervisor of product and service needs.

Your essential duty is to support the district/metro area objectives in all aspects of sales and customer service to ensure World-Class service and operational excellence.

Additional responsibilities include but are not limited to the following: Respond to all inbound calls in a consistent, professional and courteous manner.

Qualify all equipment requests and propose comprehensive and effective solutions that suit the customer’s requirements.

Accurate use of United Rentals computer systems and tools to perform all functions necessary to deliver quality customer service and support.

Identify leads for new business and communicate to the appropriate field personnel.

Call on lost and/or dormant accounts to generate business.

Contact customers regarding outstanding, unpaid invoices to arrange payment.

Effectively resolve customer issues and coordinate solutions with other metro area personnel.

Accurately and precisely establish customer delivery needs and schedule equipment deliveries within capacity and routes.

Perform all duties in a safe manner at all times Excellence in this challenging and rewarding position paves the way for advancement into our outside sales and other area roles.