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Account Manager


This is a Full-time position in Toronto, ON posted December 23, 2018.

The Role:

Medcan is recruiting for an Account Manager to join its high performance sales team. The Account Manager role is an integral part of Medcan’s Sales and Account Management Team.Below is an outline of the key functions as it pertains to each strategic pillar of the business.

Grow the Business

  • Cross-sell and up-sell existing corporate clients with all services of Medcan, e.g. through program expansion within other tiers of account
  • Proactively communicate the value proposition of our services in ways that resonate and are meaningful to our customers
  • Prepare client-facing presentations and discussion documents to conduct regular business reviews with clients and collaborate on joint process improvements where valued
  • Project manage growth opportunities and/or RFPs across various business units to design and execute win strategies
  • Achieve and track weekly, monthly and quarterly goals by preparing sales report, forecast and plans
  • Work with the Vice President-Sales & Account Management to develop customer specific sales targets and plans and report on progress;
  • Work with Marketing and Product Teams to create new opportunities for selected clients
  • Lead cross-functional teams to provide business value to corporate clients

Build and Maintain Consultative Relationships

  • Prepare and deliver annual account renewal including pricing changes, usage reports and eligibility updating
  • Establish and nurture personalized business relationships with existing customers to identify customer wellness needs and present solutions from the company’s product portfolio to meet those needs
  • Expand existing relationships across the clients’ business to enable a broader view of clients’ business priorities
  • Work collaboratively with other departments to quickly and effectively address client issues and respond to client needs
  • Conduct regular research to understand client business strategies and needs

Share insight across Our Business

  • Share best practices with team members across the department and organization
  • Proactively communicate market insights within Medcan to share feedback regarding market trends, competitive activity, customer needs and experience
  • Network in the business community and/or attend shows, events for prospecting & leveraging market awareness for Medcan

The Requirements:

  • A minimum of three years of successful B2B sales experience in healthcare and/or group benefit environment
  • Customer focus with proven ability to position solution designs aligned to company needs through a strategic, consultative approach to sales
  • Demonstration of excellent relationship manager skills and ability to sell to multiple stakeholder/buyer profiles
  • Energetic, positive and goal oriented attributes with high motivation and sense of urgency
  • Exceptionally strong organization and time management skills with ability to execute with focus and flexibility
  • Autonomous and independent approach to planning and meeting targets
  • Highly polished client presence who thrives in a hands-on team environment
  • Bachelor’s Degree in business or science is preferred
  • Excellent command of English – verbal and written, French is considered an asset, but not a requirement
  • High proficiency with Microsoft Office applications (Word, Excel, PowerPoint & Outlook)
  • Experience with
  • Exhibits a mature communication style with internal and external clients
  • Demonstrates sound judgment, integrity, flexibility and adaptability to change.

The role reports to the V.P. Sales and Account Management and is part of a team of 9. This is full-time role that is scheduled during business hours Monday through Friday.

The position offers an attractive total compensation package including a base salary, performance incentives, a comprehensive benefits plan and a genuine opportunity to grow at one of Canada’s 50 Best Managed Companies. The position also offers outstanding health and wellness benefits through Medcan’s Live Well program.

We can offer you a great working environment and an opportunity to let your excellence shine. In your cover letter please include why you wish to align yourself with Medcan and how you believe you can add value to our organization.

Qualified applicants are invited to forward their resume We thank all applicants for their interest; however only those selected for an interview will be contacted. No phone calls and no agencies please.

Skills Required

  • Education level: None
  • Work experience (years): 3-5 years


Salary: N/D