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operations supervisor

Summit Search Group

This is a Full-time position in Toronto, ON posted October 29, 2017.

Summit Search Group, a leading national recruitment agency, has partnered with our client, a world leading provider of optical equipment and visual aid solutions, to recruit for a Production Supervisor.

As a result of an internal transfer, our client is looking to hire an experienced Production Supervisor to oversee and manage the operations of the assigned department on the evening shift, ensuring effective coordination of team members to meet production and quality requirements while ensuring a safe work environment for all employees.


  • Supervise staff to develop and maintain a focus on quality and productivity.
  • Manage the workflow and resource planning for the team to ensure an efficient operation.
  • Performance management and talent development of the team.
  • Team development through training, employee development activities and mentorship.
  • Conduct individual performance evaluations of team members with feedback / coaching discussions.

    Ensure compliance to training curriculum.

  • Ensure follow up and approval of timesheets;
  • Manage the overall day-to-day production process ensuring work instructions are respected at all workstations.
  • Investigate issues that contribute to low efficiencies and productivity, including mechanical breakdowns, safety incidents, quality concerns, etc. Develop protocols and procedures to prevent re-occurrence of issues.
  • Order consumables and tools needed for workstations; Ensure the proper maintenance and calibration of equipment and process. Ensure machine cleaning is performed according to process to assure production quality
  • Prepare production reports, including reporting and tracking of production issues; Follow-up Production Variations Control;
  • Coordinate EHS "Environment, Health and Safety" project activities in the department. Ensure a safe working environment by monitoring employees’ behaviours and the work environment on walk-throughs. Ensure safety measures are being utilized.

Required Education and Experience:

  • College certificate in a relevant discipline (Visual Orthotics, an asset);
  • 3+ years of experience in a manufacturing operation and at least 5 years of experience leading large teams;

Required Skills and Knowledge:

  • Knowledge in optics preferred (optical language, types of lenses, products, prescription reading);
  • Demonstrated ability to effectively lead a team;
  • Computer skills and knowledge of Microsoft Office software;
  • Ability to analyze and solve problems;
  • Organizational skills;
  • Strong communication skills

    – spoken and written, French is an asset;

Summit Search Group is a fair and equitable search firm. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process.

How to Apply