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NEMC Operator


This is a Contract position in Toronto, ON posted October 31, 2021.

At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives.

Every day we wake up with one purpose in mind.

To bring loved ones together from across the globe.

To connect people to each other and the world around them.

To help an entrepreneur realize their dream.

A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority.

To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

We’re looking for self-motivated National Emergency Management Centre Operators who can multitask with confidence within a dynamic environment.

In this role, it is essential that the individual have an unwavering commitment to service excellence and customer satisfaction.

What you’ll do:
– Collect, triage, and dissemination of service requests to suppliers and communicate all reported incidents that require a response by Rogers Corporate Security Team.

– Respond to emergency and non-emergency calls from internal Rogers business units, outside contractors, law enforcement and corporate security via telephone, radio, and intrusion alarm systems
– Engage with and assist subcontractors who respond to alarms or service requests
– Conduct regular health checks of security systems located across the country
– Assist with the review, collection, and sharing of data from CCTV and access control systems to aid investigations
– Assist with the programming of access control devices and employee cards
– Act as point of contact for security-related matters being escalated from sites or business units to Corporate Security
– Assist with bypassing of third-party alarm systems
– Completes daily/monthly/quarterly audit as required
– Reporting occurrences of accidents, complaints, criminal activity, and crisis situations
– Exposure to Fire, and Life
– Available to work all shifts including holidays, weekends, nights, and evenings
– Perform other duties as assigned What you’ll bring:
– Previous experience in a security operations centre, or similar environment
– Ability to effectively prioritize multiple tasks in a dynamic environment
– A history of thriving in stressful situations
– CCure and IndigoVision experience preferred
– Experience with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19.

Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time Shift: Flex Time Length of Contract: Not Applicable (Regular Position) Work Location: 1 Mount Pleasant (083), Toronto, ON Travel Requirements: None Posting Category/Function: Finance & Accounting & Corporate Security Requisition ID: 250348 Together, we’ll make more possible, and these six shared values guide and define our work: 1.

Our people are at the heart of our success 2.

Our customers come first.

They inspire everything we do 3.

We do what’s right, each and every day 4.

We believe in the power of new ideas 5.

We work as one team, with one vision 6.

We give back to our communities and protect our environment What makes us different makes us stronger.

Rogers has a strong commitment to diversity and inclusion.

Everyone who applies for a job will be considered.

We recognize the business value in creating a workplace where each team member has the tools to reach their full potential.

At Rogers, we value the insights and innovation that diverse teams bring to work.

We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best.

Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work.

You matter to us For any questions, please visit the Rogers FAQ.

Posting Notes: Corporate