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Enterprise Search Business Analyst

Thomson Reuters

This is a Contract position in Toronto, ON posted June 5, 2021.

Job Description About the Role As a Enterprise Search Business Analyst , you will: Typical responsibilities may include complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities (e.g.

validity checks, change reviews, data quality checks tool enhancement design and review).

Strong knowledge of the Microsoft O365 Enterprise Suite of Applications, PowerBI Understands the strategy, organizational authority, interdependence of job duties, systems, and services of an enterprise and how to operate within Understands the importance of employee experience and its benefit to company performance Understanding information and data flow and how business users interact within and outside an organization Problem-solving skills Ability to work in a global matrix organization with insourced and outsourced team members Ability to define specifications from user requirements Prepares written materials to meet purpose and audience Develops and maintains positive relationships with internal and external teams Works cooperatively and collaboratively within a group Effective time management; maximizes productivity Must be an independent problem solver with troubleshooting, decision-making and analytical skills Recommends process and tool improvements, reviews improvement proposals Ensures that documented requirements meet quality standards.

Defines, develops, and coaches others in best practices for requirements gathering and management.

Enjoys a fast-paced environment Good verbal and written communication skills SCOPE & IMPACT Assists in cost/benefit analysis and identifying potential budget impact.

Works on medium/large or moderately complex projects and components of very complex or large projects with competing priorities.

Works on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.

Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

Supervision: Normally receives little instruction on day-to-day complex work and some technical or managerial guidance.

About You You’re a fit for the role of Enterprise Search Business Analyst if you have: Basic qualifications: Microsoft Search Engine Experience Microsoft PowerBI and Power Apps Experience ITIL Foundation preferred.

Desired: ITIL, Agile and/or Six Sigma Practitioner.

Excellent analytical and data interpretation skills.

Good personal engagement skills (written and oral) Ability to work with subject matter expert to produce process diagrams and workflows.

Strong planning, time management and organizational skills.

Solid understanding of process management tools, Capable in MS Office tools.

Demonstrated technical and business acumen.

RELATIONSHIPS: INTERNAL / EXTERNAL Interacts with internal project teams, stakeholders and department members, may include international stakeholders.

Engages with key business units (Technology Operations, Management Information Systems, Architecture Office, and Development community).

Extensive engagement with internal stakeholders such as BU Process Managers, Team Leaders, Process Champions, and all levels of technical engineer.

Has a strong working relationship with Global Process Owners and Process Management team.

CERTIFICATIONS / EDUCATION Bachelor’s Degree in Information Technology, Computer Science, Computer Engineering, or equivalent required.

Implementation-level experience working with and supporting Office 365 in a mid to large organization A combination of education and experience providing equivalent knowledge PROFESSIONAL EXPERIENCE, STRATEGIC PLANNING & DECISION MAKING Strong background in engineering, process data management, or service management in a medium size complex technology environment.

Experience in complex analysis of processes and tools Experience facilitating gathering input from subject matter experts.

Experience leading project work focused on a specific process area.

What’s in it For You At Thomson Reuters, our people are our greatest assets.

Here are some of the benefits we offer for your personal and professional growth: Learning & Development : Exposure to a wide breadth of leading-edge technology Career growth
– ability to work on multiple projects and/or with various teams Professional growth and development opportunity through various training programs, conferences, networking events, in-house speaker series, etc.

Access to Hackathons, Unconferences, Harvard Manage Mentor, and more, we offer learning opportunities for everyone Benefits/Perks : Health benefits Savings/investment plans Paid time off (including time off to volunteer and extended parental leave) Flexibility: We’ve been named as one of Forbes, Best Companies for Work/Life Balance Global Opportunities: We have employees in over 90 countries, working across 3 different industries Your wellbeing: We offer a program that focuses on making our lives healthier Do you want to be part of a team helping re-invent the way knowledge professionals work?

How about a team that works every day to create a more transparent, just and inclusive future?

At Thomson Reuters, we’ve been doing just that for almost 160 years.

Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services
– Reuters.

We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion.

At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them.

Sound exciting?

Join us and help shape the industries that move society forward.

Accessibility As a global business, we rely on diversity of culture and thought to deliver on our goals.

To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law.

Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on thomsonreuters.com .

Locations Toronto-Ontario-Canada

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