Customs Associate I

Position Title: Customs Associate I Job Summary Responsible for ensuring that U.S.

and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages.

Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.

Essential Functions
• Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance
• Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker)
• Researches CBSA tracers and responds with clearance information
• Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP)
• Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries
• Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process Minimum Education
• High school diploma.

Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred Minimum Experience
• No experience required, administrative experience in cross-border transportation and/or customs preferred Required Skills, Abilities and / or Licensure
• Proficiency in Microsoft Word & Excel and Internet Explorer
• Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
• Excellent organizational skills and strong attention to detail
• Good customer service skills Address: 6849 72nd St City: Delta State: British Columbia Zip Code: V4G 1M5 Domicile Location: FXG-CAN/CAN/Q6227/Vancouver-OTP Auto req ID: 365310BR Position Type: Part time Employee Type: Non-Exempt Other Job Description Information Shift: Sunday, Monday, Tuesday, Friday, Saturday from 1:00pm to 6:00pm EEO Statement: FedEx Ground is an equal opportunity employer Search Engine Description Communications Customer Service General Handler/Dockworker Operations Quality Solutions Supply Chain & Logistics Transportation Services Warehouse & Distribution