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Business Analyst

DLH Consulting, LLC

This is a Contract position in Toronto, ON posted October 16, 2020.

This is a 3 month contract to hire opportuntiy.

10 years as a business analyst working on Custom .Net Applications, Microsoft technologies in general.

Experience with Dynamics 365 CRM would be a great nice to have.

Description Datavail provides a broad range of IT services in support of IT infrastructure, Applications, Microsoft solutions, databases, analytics, and applications and specializes in Oracle, Oracle E-Business Suite, OBIEE and OBIA, Hyperion, Microsoft SQL Server, MySQL, MongoDB, DB2 and SharePoint.

Datavail is a leading provider of data integration and database administration services in North America, offering 24times7 managed services, design, architecture, and consulting.

With more than 1000 employees on payroll and core operations in four countries, Datavail offers deep technical expertise in a flexible, agile engagement model that focuses on customer success.

Founded in 2008, Datavail is based in Broomfield, Colorado and supports enterprise clients located worldwide.

For more information, visit

As part of the Datavail team, yoursquoll have the opportunity to work on exciting projects with a mandate to innovate, create, and deploy some of the best technology solutions in the world.

Datavail is currently looking for a Business Analyst for its Microsoft Solutions Business Unit.

This BA will indirectly report to a Project manager or Systems Analyst, with a focus on Identifying and translating high level, conceptual user-requirements into specifications of business and functional requirements.

POSITION OVERVIEW Will function as a Business Analyst within MS Business Unit Will report to a Project Manager, a more senior Business Analyst within the group or a systems Analyst Will Identify and translate high level, conceptual user-requirements into specifications of business and functional requirements Will help to guide application development and maintenance activities, which will help clients to take advantage of technology in delivering services PRIMARY RESPONSIBILITIES Responsible for the documentation of requirements around applications development Responsible for the Analysis of software applications and computer systems Will meet with Quality Assurance Analysts, Developers and End Users to define, document and review functional and technical requirements to ensure understanding and gain consensus Will analyze business issues and develops creative solutions that meet end user Business Requirements SUPPLEMENTAL RESPONSIBILITIES AND SKILL SETS Familiar with industry-standard analysis methodologies, but typically has limited knowledge of the software or hardware involved May assist in the testing of applications Presenting concepts and capabilities of applications to the user community Working with the development team to resolve identified issues in a timely manner Working closely with the end user community to test and receive approval that business requirements have been achieved Demonstrating accuracy, thoroughness and orderliness in performing work assignments Provides production support for new and existing software applications in support of the companyrsquos systems by Providing support for applications in a timely manner, focusing on root cause analysis and resolution Providing knowledge transfer (via documented processes and hands-on training) to department and Service Desk team members for resolution of reported issues EXPERIENCE, QUALIFICATIONS AND EDUCATION Requires a degree in a related area and 5 years of experience in a related area Experience with the Microsoft Office Suite Highly organized and detail oriented Able to articulate issues, build consensus around recommendations, and define next steps Outstanding verbal, written communication and listening skills DESIRED SKILLS Experience with Microsoft Dynamics CRM Experience with .NET Application Development Experience with SharePoint Development Experience writing User Stories in for an Agile Scrum team