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Business Analysis Specialist (Credit Card Processing, TSYS)


This is a Contract position in Toronto, ON posted June 5, 2021.

Requisition ID: 105845 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Job Purpose: The incumbent is responsible, through independent contribution and the management/supervision of staff, for the resolution of complex business problems for the assigned Lines of Business.

This includes managing multiple small projects, participating in and/or managing specific sections of large projects, and providing ongoing support to all assigned units worldwide.

The successful candidate formulates and defines systems scope and objectives based on each user needs and a good understanding of applicable business systems and industry requirements for the assigned Lines of Business.

The incumbent devises or modifies procedures to solve complex.

Includes analyzing business and user needs, documenting requirements and translating them into proper systems requirement specifications and provides subject-matter expertise and consultation to the CCUL Team on TSYS TS2.

Key Job Accountabilities: Independently resolve complex, multi-faceted problems to meet the business needs of the assigned Lines of Business, by applying their financial and technological knowledge to the design of methodologies, models, and/or systems solutions.

This may involve rapid prototyping, with requirements and solutions developed on an iterative basis that provides interim deliverables until a final production solution is created.

This includes conducting research and analysis, accurately and clearly defining user requirements and processes, and liaising with the users.

Manage multiple small projects and/or manage specific sections of large projects to implement solutions to business problems.

This involves planning and scheduling resources, developing detailed project plans, monitoring progress against planned objectives, financial review, and securing consensus and co-operation from users and senior management.

Participate in the systems implementation process by defining business requirements and processes, developing test strategies and test cases, performing testing, defining user procedures and workflows, developing conversion and implementation strategies, verifying conversion, providing user documentation, providing user training, and providing post-implementation support.

Provide business support to all units Globally, including new and existing product and deal structuring, ad hoc queries and MIS, user training, and assisting with the design and implementation of systems enhancements.

This is made more challenging due to differences in time zones and the variation in the business lines.

The incumbent is responsible for ensuring that management is kept informed and that problems and issues are escalated appropriately.

Continually acquire and enhance knowledge of the Division’s business strategies and policies, risk management practices and methodologies, product offerings, financial markets, financial instruments, regulatory requirements, Back Office processes, and rapidly changing technology to be able to provide effective business solutions and services to the end user business lines.

Effectively manage and supervise business analysis staff by setting performance expectations, monitoring performance, providing performance feedback including the preparation of performance appraisals, and as needed, providing counsel and coaching.

This also includes assisting in the recruitment of qualified project management and business analysis staff.

Facilitates the optimization of business unit performance by enhancing.

Provide detailed documentation for operational/ systems changes.

Partnering with Development to ensure system requirements are realized.

Leads, directs, and monitors progress and performance of a team.

Required Skills & Experience: Detail oriented, methodical and has ability to translate business ideas into automated solutions.

The incumbent will be expected to demonstrate effective leadership skills, including the ability to assume end-to-end ownership of a project and responsibility for the related project deliverables.

Ability to work effectively as a team member in cross-functional project teams.

Ability to work independently under the general guidance of the Senior Manager, Banking Solutions.

Ability to identify and escalate issues to senior management or a project steering committee, as appropriate Working knowledge of project planning and project management, with the expectation of developing a thorough knowledge within the first 12 months on the post.

Strong business writing skills, including the ability to select the most appropriate method of communication and to clearly and concisely prepare a variety of business communications, eg.

Branch/ Call Centre Circulars, Job Aids, User Guides, and project implementation / strategy documents.

Well-developed verbal communication skills, with the ability to communicate and articulate the underlying message effectively with different audiences, eg.

branch staff, senior management in Information Technology Solutions, internal business clients, and external vendors.

The incumbent will be expected to achieve the following competencies within their first 12 months on the post: Thorough project management skills including strong expertise in using Microsoft Project.

Working knowledge of process methodology / mapping (modelling and charting workflows).

Working knowledge of the Bank’s technology.

The incumbent must have advanced knowledge of financial instruments, including market conventions and valuation methods, risk management methodologies and models including best practices, current and anticipated regulatory requirements, Back Office processes, and the end-to-end workflows among the Front, Middle, and Back Offices, within at least one financial market area (e.g.

foreign exchange, interest rate derivatives) and a very good knowledge of at least one other financial market area.

The incumbent must be a creative, self-starting, results-oriented, and highly motivated individual with very good analytical skills in order to apply this knowledge to independently resolve complex business problems.

Further, the incumbent must demonstrate leadership skills with very good interpersonal, communication, and negotiation skills in order to build consensus and obtain co-operation from the team, end-users and senior management.

These skills, along with the incumbent’s good time management and organizational skills, will allow the incumbent to effectively manage small projects, while planning and scheduling resources within those projects to optimize productivity.

The incumbent must also possess a very good understanding of current Electronic Data Processing practices, systems development techniques, including requirements specification and testing methodologies, real-time analytical and formal modelling tools, and keep current with rapidly changing technology.

A recognized under-graduate degree in business, econometrics, mathematics or a related discipline, along with 4-6 years of practical experience is required.

Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas.

Guided by our purpose: ”for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here .

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.