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Tracker – on-road technician

Otodata Wireless Network Inc.

This is a Contract position in Toronto, ON posted October 6, 2021.

Otodata is a global leader in the field of the Internet of Things. We design, develop, manufacture and distribute low-cost products and technologies to industries ranging from automotive to agriculture. These products and technologies have received several recognition awards. In addition, the company is experiencing success and rapid growth with its telemetry products for the Canadian and international markets.

Visit our websites www.otodata.ca | www.otodatatankmonitors.com to get to know us better.

We are currently looking to fill a position for our division TAG Tracking (www.tagtracking.ca), North America’s most effective stolen vehicle tracking and recovery system, in a dynamic team of talent committed to excellence. You will find here not only a job opportunity but also a place to stand out among the best in the industry, in a culture of collaboration as:

Tracker

Full-time permanent position

Preferred candidates will reside in the Greater Toronto Area (GTA) to go in search of vehicles. This role requires travel within the GTA and will have access to our wireless tracking equipment and RFID technology. Occasional work from the Montreal office may be required. This position will be provided a company vehicle.

In this role, you will be:

Reporting to the Network Operation Director, the Tracker will be accountable for the direct handling of finding vehicles reported stolen by our clients. The candidate will also be liaising with our tracking team, local police and clients to establish and build a relation of mutual respect and trust. The Tracker is responsible for quickly and efficiently searching and finding for vehicles while dealing with the people involved.

What can you expect in this role?

  • Based on an on-call schedule, validate customer information following their call to our 24-hour center
  • Get detailed information’s from the customers to enter in work sheet
  • Travel to various sites within the GTA to track stolen vehicles and to recover them using our custom tracking equipment installed in our vehicles (Laptop and handheld devices)
  • Secure the recovered vehicle until the local police gets to the scene
  • Complete reports and documents requested by the local police or insurance companies
  • Assist and cooperates with colleagues during busy periods in the province of Quebec
  • Provide technical expertise (assistance) to Tag tracking team when requested in person or remotely
  • Maintain a high level of expertise in stolen vehicle tracking and recovery system
  • Work in tandem with other trackers when required to cover staffing shortages, vacation time, absences etc.

What do you bring to the role?

  • Experience in car dealers, anti-theft vehicle solution and stolen vehicles recovery
  • College/university/technical degree is an asset
  • Must have geographic knowledge of Ontario
  • Must be able to work with minimal supervision
  • Must be proficient with Windows operating system and Microsoft Office (Outlook, Excel, Word)
  • Must bring a positive attitude and team focus to the role
  • Must be able to communicate clearly and effectively with all customers and stakeholders
  • Valid Ontario Driver’s License and clean driving record
  • Knowledge of car industry is an asset

This role requires successful clearance of a background check (including credit & criminal checks) related to our services offered.

We also take potential into consideration. If you don’t have this exact experience, but you know you have what it takes, be sure to give us more insight through your application and cover letter.

Go ahead and expect a lot — you deserve it.

We offer:

  • Competitive salaries, with potential for an annual raise and bonus
  • Internal training is offered
  • Time away, including vacation and paid sick days
  • Evolving in a high growth company
  • Casual work environment
  • Educational resources, tuition assistance, and paid time off to study for exams
  • An unlimited employee referral bonus program
  • Flexible work schedule
  • Discounts on products and services

COVID-19 considerations:

TAG Tracking ensures worker safety with strict adherence to all covid safety measures as per government and public health authority.

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