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Commissioning & Service Engineer

Nidec Industrial Solutions

This is a Contract position in Toronto, ON posted May 17, 2018.

Job Description

Position Summary

The Commissioning & Service Engineer (CSE) will provide work on startups/commissioning in connection with automation & control systems involving AC/DC drives, PLCs, and HMI’s and other industrial electrical & automation equipment.

The CSE will also be responsible for identifying the needs of the customer and, together with the customer, finding appropriate solutions (using either known or new technologies) for customer applications and promoting Nidec Industrial Solutions technical portfolio to customers.

This individual will be the independent, customer-facing technical application engineer for a number of strategic accounts.

This role requires a self-motivated, results-oriented professional with a strong technical aptitude and a passion to succeed.

Essential Job Functions

  • Perform startup/commissioning, and implement new systems independently (or as part of a team on larger projects) of industrial automation & electrical systems for various applications including in Metals, Paper, Port Cranes, O&G, Mining and other industries.
  • Proactively identify, resolve, and communicate engineering and manufacturing related issues and have a thorough understanding of AC/DC drives, PLC, HMI’s, and other industrial electrical equipment & systems.
  • Troubleshoot and repair of AC and DC motor control systems for overhead and a variety of industrial applications. Analyze and provide alternate solutions to a problem and select the optimal solution.
  • Work closely with in-house engineers on project and functionality of drive systems.
  • Proactively interface and communicate with the customer to build and maintain strong relationships.
  • Organize and manage regular customer visits, calls and presentations with customers.
  • Provide telephone, email, and other support to customers and project engineers.
  • Provide emergency field service for customers on an as needed basis.

Education/License Requirements

  • Bachelor of Science in Electrical Engineering or Engineering Technology is preferred.
  • Valid Driver’s License required to drive from home office or airports to customer locations.
  • Must be able to pass security background (for Port work).
  • Government Security Clearance a plus.

Experience Requirements

  • Minimum of 3-5 years prior experience in an industrial environment required.
  • Prior experience with AC or DC drives, PLC and HMI’s essential.
  • Prior experience in crane or mining machinery automation and control preferred.
  • Experience trouble-shooting customer complaints and solving through coordinating efforts.
  • Ability to work independently, resolve technical and manufacturing issues without detailed direction, and work as part of a team.
  • Ability to work within strict deadlines.
  • Capability to accurately and efficiently work on multiple projects.
  • Drive to achieve customer satisfaction.

Working Conditions

  • Position requires 60-80% travel in the field including US and International locations.
  • Some travel on little or short notice for emergency repairs.
  • Some extended hours or longer trips for start-ups and emergency repairs.
  • Work from regional “home” office when not on the road. Home office preferred location is the Toronto vicinity.
  • Considerable amount of walking required.
  • Some, but not all locations may require climbing of staircases and access ladders, or to be able to negotiate tight work spaces.
  • Field work on cranes and in mining often involves working partially outdoors.
  • Field work requires wearing and working in appropriate safety gear.
  • Carry service bag (25-50 lbs.), laptop case/caddy, as well as other trade tools.
  • Use small hand tools, screwdrivers, pliers, wrenches, etc.
  • Negotiate and navigate airports, airports concourses, and parking garages

Education/License Requirements

  • Completion of a recognized electrical apprenticeship or electrical degree from an accredited technical college or institution required
  • Applicable Mining or Maintenance trade certificate and/or diploma/degree in Engineering a plus

Experience Requirements

  • A minimum of three (3) years of experience working with medium voltage electrical equipment
  • Field Service experience with medium voltage drives is highly preferred
  • Appropriate vocational/technical training may substitute for the required experience.

Company DescriptionNidec Industrial Solutions brings systems and product expertise to the industrial automation market. We deliver value to our customers through automation solutions that thrive in heavy industrial applications where uptime and throughput are critical. At Nidec-Industrial, we manufacture AC, DC and SR drive systems, a complete encoder product line from light mill duty to severe duty applications, including ATEX and UL approved encoders for hazardous environments, and diagnostic and productivity software. In addition to selling highly reliable component products, we specialize in optimizing system performance and increasing customer productivity and profitability. The key markets Nidec-Industrial serves include: Cranes, Pulp/Paper, Mining, Metals, Marine, Oil and Gas, and Wind Power.