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New

Bilingual Level I Help Desk Technician

Robert Half

This is a Contract position in Toronto, ON posted October 13, 2021.

Robert Half Technology is hiring a Bilingual Level I Help Desk Technician for a 3-month contract to on-site with our client in the Public Sector.

If you are a problem-solver with at least 1 year of Help Desk experience and are looking to develop your skills, this role could be for you How you will contribute
– Working on a team of 4, provide the technical support necessary to ensure end-user functionality (including laptop, desktop and remote workstations)
– Resolve Level 1 IT support issues with users at all levels of seniority in person, over the phone, and using remote support tools
– Provide a high degree of service to internal users, using outstanding customer service skills, professionalism and patience
– Technical requirements include: resolving general functionality issues with software and hardware
– Hands-on requirements include: installation, maintenance and repair/replacement of equipment in 60 computer labs, 2300 microcomputers/laptops, 100 printers Requirements
– Fluent bilingualism in French and English is essential
– Minimum 1 year experience providing IT support, ideally in a Help Desk Capacity
– Minimum 1 year experience working in a customer service environment
– Knowledge of Windows 10
– Internet Browser and network connectivity troubleshooting skills Nice to have
– Experience with Mac iOS and Chromebooks If this position interests you, please contact us today Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers.

We provide access to top jobs, competitive compensation and benefits, and free online training.

Stay on top of every opportunity
– even on the go.

Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions?

Call your local office at 1.888.490.4429.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2021 Robert Half.

By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.

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