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Software Quality Assurance Analyst

ComputerTalk Technology Inc.

This is a Contract position in Toronto, ON posted September 21, 2021.

About us: ComputerTalk is growing at a rapid rate and we are looking for exceptional talent to add to our team.

The environment is dynamic, challenging, exciting, and rewarding.

We attribute our success to the quality of the staff we bring on board.

We have designed, deployed, and supported contact center and Unified Communication solutions for more than 400 clients worldwide.

Established in 1987, ComputerTalk is headquartered in Markham, with sites in, Montreal, and Chicago.

We are one of the most successful providers of Cloud Hosted Contact Center and Unified Communication Solutions in Canada.

Our ice suite of products are used in major contact centers globally.

With continuous expansion on the horizon we are looking for candidates who are open minded and have a good attitude and aptitude to try new things.

About the Role: ComputerTalk has an immediate opening for a Software QA Specialist to test and validate a number of applications in the following areas: voice input/output including voice recognition and text to speech, interactive voice response (IVR), automatic call distribution (ACD), computer telephony integration (CTI), the Internet, real-time data communications and multisystem networking.

This opportunity also offers a chance to help develop and direct quality standards for company products.

About You: You are a dynamic team player with excellent communication and organizational skills.

You have working knowledge in: Planning, developing and executing tests against client/server products Analyzing the test results Relational Databases such as MS SQL Server, Dynamics, and DB2 Automated test tools – Javascript and/or Selenium Software development, system analysis, large scale system integration/implementation/maintenance Being part of a small team of fresh, talented, know-it-all new grads excites you.

Academically and socially, you are at the top of your class.

You know it all and what you don’t know you are ready to learn.

Strong interpersonal skills and team skills are required.

Your written and oral communication skills are outstanding.

Working to tight deadlines in a fast-paced environment is what gets you up in the morning.

We are looking for developers at various levels of seniority, from new grads to people with 5 or more years of experience.

Our expectations will scale with the candidate’s ability, but so will the scope of responsibility and challenge.