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Program Manager, IT

Canada Goose inc.

This is a Full-time position in Toronto, ON posted October 9, 2017.

Position Overview:

The Program Manager is a hands-on critical role that manages ERP and supporting application programs at Canada Goose. The ERP (Dynamics AX) sits at the heart of Canada Goose’s application ecosystem and is responsible for the daily operations of our global business. With the broad offering of enterprise applications, the Program Manager is responsible for overseeing the delivery of Enterprise Programs to the business using both agile and waterfall models. This is a hands-on role, as we continue to build out the capabilities of Project Management within the organization. Hands-on includes creating and managing plans for the various programs. The delivery of these Programs is a joint venture with IT and the business. To be successful in this role, you started as a ERP Business Analyst for a global manufacturing business and have continued to grow through project and program management.

Key Responsibilities:

  • Oversee planning, governance, reporting, direction and leadership for all phases of Enterprise Programs from development to delivery
  • Acts as a project manager, developing, planning, executing, controlling, documenting and closing projects
  • Partner with the business to help prioritize Enterprise program deliverables
  • Lead the development of the annual Program plan to support corporate strategic objectives
  • Facilitate and lead the ERP Operating Committee (OpCo)
  • Manage and oversee the ERP and other Programs as assigned
  • Oversee audit and compliance requirements for all Programs
  • Report to Steering Committee, Executive Team and Board as required
  • Coach and mentor Project Managers
  • Help build out Project Management capabilities in business
  • Work on special projects and tasks as required

Experience, Education and Designations:

  • Bachelors or equivalent degree in Computer Science, Engineering, or equivalent professional experience
  • PMP or related certification
  • 10+ years of experience as a Enterprise Technology Program Manager
  • 5+ years working in an agile environment
  • 10+ years of advanced Program scheduling including business and software change management
  • Led 3+ full cycle ERP implementations in a global manufacturing organization
  • Advanced computer skills with proficiency with Microsoft Office (Word, Excel, Outlook), Project Management, ERP, PLM and Defect Management software

Knowledge, Skills and Attributes:

  • Strong people management and leadership qualities to foster teamwork in cross-functional teams
  • Leadership values that put people first, teamwork, and an ability to execute in a dynamic (fast moving, fast changing) environment
  • You have advanced knowledge of process improvement methodologies
  • Works well in a team environment with sound negotiation and people skills
  • You are pro-active, results orientated and innovative with a view for continuous business improvement
  • You have strong interpersonal and communication skills with the ability to influence and build consensus without formal authority.
  • You can coordinate, analyze and simplify complex information and concepts to management verbally and in writing in a concise and clear manner
  • You work independently with minimal supervision as well as within teams in a fast-paced environment with an ability to prioritize multiple personal and program level deliverables
  • You have the ability to adapt and thrive in a dynamic, entrepreneurial and fun team atmosphere while leading organizational and employee development
  • Consistently exhibits Canada Goose’s Values, taking pride in being innovative, respectful, passionate, accountable, and entrepreneurial while exhibiting personal commitment
  • Sets high standards for own work and ensure high quality outcomes are achieved
  • Set realistic and achievable expectations for deliverables

Working Conditions:

  • Usually work regular business hours, but may require evenings and weekends to complete projects or maintenance on systems
  • Work in offices, manufacturing facilities, environmentally controlled server rooms
  • Up to 15% international travel

We truly thank all applicants for their interest in joining the Goose Team, but only those candidates considered for an initial interview will be contacted.

Canada Goose Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation is available, upon request, in the application and interview process and in the course of all other methods of selection of employees. Successful candidates for employment will be introduced to and trained in respect of all of Canada Goose Inc.’s human rights, accommodation and accessibility polices.

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D

How to Apply