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Applications Architect (ITL, BMC Remedy, Public Exp)

Teamrecruiter.com Inc

This is a Contract position in Toronto, ON posted November 20, 2020.

“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting…or you may be asked to start sooner than the expected start date if you are able to do so” URGENT: Please read the job description below.

If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number Please mention the job title above in the subject line The recruiter in charge of this role is Leonard If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our government clients is looking for an Applications Architect (ITL, BMC Remedy, Public Exp) Length: Contract term is 3 months with a possibility of extension Location: Toronto, ON Description JTS requires Architect, to provide analysis and expertise on recommended solutions, development work to implement those solutions, develop and maintain processes, and resolve and troubleshoot technical problems that may arise during the use and operation of software.

The Resources will be expected to provide technical assistance in implementation, conversion and migrations.

Responsibilities The Services and Deliverable’s to be provided by the Vendor will include the following:
– Design, Develop, Administer and populate updates to the MSSQL databases
– Modify or Create .Net MVC, .Net Webforms and ASMX Web Services
– Modify or Create existing BMC Remedy workflow
– Develop or modify existing Custom Style Sheets (CSS)
– Develop or modify existing integration logic with the BMC Remedy ITSM toolset and related modules (Incident, Service Request, Change, Release, Problem, CMDB)
– Create administrators guide and support documentation for the web application(s) and BMC Remedy
– Development of methods and procedures to load and maintain large amounts of data between the Ontario Government BMC Remedy toolset and ITSM toolsets of the external vendor(s)
– User acceptance testing of the tool(s)
– Complete work and achieve milestones within the assigned deadlines;
– Notify the Cluster/Ministry project Manager in writing of any issues or other material concerns related to the assignment deliverables, as soon as he/she becomes aware of them
– Submit deliverables for the Cluster/Ministry approval as they are completed;
– Comply with the Ontario Government and the Cluster/Ministry security procedures and practices
– Comply with the Ontario Government and the Cluster/Ministry architecture/technology standards and best practices
– Comply with the Ontario Government and the Cluster/Ministry Conflict of Interest and Confidentiality Guidelines
– Provide knowledge and skill transfer to a designated Cluster/Ministry staff
– Comply with the Ontario Government I&IT Directive, Operational Policy on the I&IT Project
– Gateway Process, and other applicable Guidelines, Standards and Procedures.

– ITIL knowledge and experience Must have sills
– ITL
– BMC Remedy Nice to have
– Public Sector experience.

Evaluation Criteria: ITIL Knowledge 12%
– Expert knowledge, and has worked in and designed processes around ITIL Practices and can guide others using this Methodology Has ITIL Foundation V3 Certification
– Ontario Government or Public Sector IT Service Desk experience or similar
– Ontario Government or Public Sector Legacy Desk experience or similar
– Experience with Ontario Government (TBS/ESM/ITS) or Public Sector environment preferred BMC Service Management Tool Experience 30%
– Experience using and implementing BMC ITSM 7.6.04/8.1/9.1 for a large Enterprise Service Desk Experience in ITSM compliant Remedy System.

– Experience in Recognized, ITSM compliant Service Desk tool (Tivoli Service Desk, Heat, IMPACT, CA Service Desk)
– Ability to provide Service Management via emails, word documents, etc.

– Experience in developing enterprise architecture deliverables (e.g.

models) Related Technical Experience 10%
– Industry recognized Service desk experience (IBM, CSC, HP, DELL, etc.) Worked in a helpdesk environment of 10 or more employees
– Worked on a local IT support Team, providing phone and email support
– Background in Enterprise Scale user migrations is a nice to have Knowledge and experience with Java development Application Methodology Experience 8%
– 10 years Application Methodology experience following the Software development lifecycle including Analysis, planning, design, coding, testing, unit test, delivery Communication Skills 10%
– Experience with developing complex documents, synthesizing a variety of ideas, views and issues into a fluid and cohesive fashion and articles of thought, processes and information in a profound and persuasive way to provoke audience to thought or action.

– Experience with communicating information that sets new corporate and political direction and has a large public impact, provincially, nationally and/or globally.

– Strong understanding of the impact of messaging on others
– Strong written and verbal communication skills to respond to questions by providing clear, concise and accurate information Please note that this is the most up to date version of job description available at this time
– During Client Interview you will receive additional information
– variance may apply Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES

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