CH&E Coordinator

EMPLOYMENT OPPORTUNITY

CH&E Coordinator (Knowledge Mobilization Coordinator)
Provincial System Support Program

CAMH’s Provincial System Support Program (PSSP) works with communities, service providers and other partners across Ontario to move evidence to action to create sustainable, equitable, system-level change. With offices in Toronto and across the province, PSSP is on the ground collaborating with partners to build a better system through our work in implementation, knowledge mobilization, evaluation, information management, health equity and lived-experience engagement.

Position Description
We are seeking a full-time, contract (18 months) CH&E Coordinator (KMb Coordinator) to support initiatives across the Knowledge Mobilization portfolio.

Reporting to the Program Consultant & Partner Liaison, the CH&E Coordinator will be responsible for coordinating the development of digital resources and delivery of online, blended-learning, and/or in-person trainings, webinars and events.

The CH&E Coordinator will be responsible for monitoring project plans, developing project reports and summaries, as well as other project-related communications. The CH&E Coordinator will track the implementation of specific project deliverables and will identify and troubleshoot operational issues that arise in the implementation of projects and outputs. They will also be responsible for assessing and documenting potential project risks and issues, identifying resource needs and gaps, and supporting the development and dissemination of relevant materials and resources. The CH&E Coordinator will also coordinate and support project-related activities, including setting up meetings, developing meeting materials, taking minutes, following up on action items, and managing internal document management systems.

The CH&E Coordinator will be responsible for identifying training/evidence needs, developing schedules for training/webinar delivery, coordinating the delivery of courses/webinars, identifying and engaging faculty/subject matter experts, tracking training program completion requirements, setting up feedback surveys, monitoring outcomes, and creating and maintaining relevant documentation and reports. The successful candidate will support the implementation of online, blended learning, and/or in-person training programs and webinars, foster and maintain relationships with stakeholders, and provide support to course participants, subject matter experts, and faculty.

The CH&E Coordinator will work with project teams, PSSP colleagues, as well as both internal and external stakeholders. The successful candidate will support a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. This position is located at 33 Ursula Franklin Street. PSSP currently works remotely but this is subject to change.

Responsibilities for CH&E Coordinator (KMb Coordinator)

• Monitor and maintain project plans
• Identify and address potential project risks and troubleshoot operational issues
• Document the progress of projects, including training development and the development of KMb resources
• Update management on the progress of each project and activities
• Coordinate the delivery of online and/or in-person courses, webinars and events
• Develop and maintain a schedule for training delivery, webinars and events
• Identify and engage faculty to deliver facilitated courses and/or subject matter experts for resource content development
• Coordinate administration and logistics for trainings, webinars, events (online and/or in-person)
• Initiate course/webinar/event offerings (scheduling, promotion, registrations etc.)
• Provide support to course/webinar/event participants, subject matter experts and faculty
• Track training/webinar completion requirements and monitor outcomes
• Create and maintain relevant documentation and reports, including course completions, and suggested improvement trackers
• Identify resource needs and gaps
• Support the development of relevant material and resources
• Coordinate and support project-related activities, including setting up meetings, developing meeting materials, taking minutes, following up on action items, and managing the internal document management system
• Work closely with other team members and internal and external stakeholders.
• Other duties may apply.

Qualifications
The successful candidate will have:

• Master’s degree in Health Services, Health or Social Sciences, Public Health, Health Promotion, Knowledge Translation Research, Communications, or a related discipline; Master’s degree preferred.
• Three (3) years of related employment experience in project coordination and community, partner and stakeholder engagement. Previous experience working with hospital-based, community-based, academic, and/or governmental organizations is preferred.
• Direct experience in coordinating complex projects where technology is a key component. A Project Management Professional (PMP) designation is an asset.
• Strong time management skills and ability to accomplish project deliverables and objectives within specified timeframes.
• Demonstrated experience developing and implementing project plans and processes, analytical problem solving, and experience prioritizing and managing competing deadlines.
• Experience working with external stakeholders, building and fostering partnerships, and coordinating external vendors (i.e. translation).
• Excellent interpersonal, communication (oral/written), and organizational skills are required.
• Excellent planning and time management skills, a demonstrated ability to work independently in a self-directed manner, and demonstrated ability to adapt and manage changing priorities are required.
• Full fluency in English (written and oral) is required; fluent bilingualism (French/English) and/or proficiency in a second language is an asset;
• Self-directed and able to take initiative and work and learn independently, with minimal direction, while identifying areas where support and guidance is needed;
• Ability to work collaboratively with a diverse, cross-functional team internally and various partners externally;
• Demonstrated understanding of and commitment to principles of equity, inclusivity, anti-racism /anti-oppression, respect and cultural safety, including how these apply in the context of knowledge mobilization and evidence-informed decision-making processes; and,
• Proficiency in web-based tools and web-based design software, including Adobe Pro and Microsoft Office software, including spreadsheet and presentation applications, to foster engagement

Vaccines (COVID-19 and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code.

Please Note: This full-time, contract (18 months) position is part of the OPSEU bargaining unit.

Salary Range: $33.59 – $45.31 per hour

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CAMH is a Tobacco-Free Organization.

CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital.

At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment.

CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges).

We encourage people from all backgrounds to apply to our positions.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.