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Customer Service Representative

Atlas Pro

This is a Contract position in Toronto, ON posted October 2, 2021.

Who we are: We dont like to brag, but were kind of a big dealAtlas Prois a people-driven, diverse company who does one thing really well we deliver great experiences every day for some of the worlds best-known brands.

As a leading provider of customer experience management, we depend on ourCustomer Service Reps (CSR)to help customers across the country.

Thats where you come in.

What Are We Looking For?

Atlas Prois looking for passionateCustomer Service Reps (CSR)who can live and breathe our core values.

Well need you to be comfortable supporting customers through direct face-to-face interaction during our on-site customer service campaigns.

Customers will rely on you to answer their questions, address their concerns, and help them with a particular product or service.

What does that mean for you?

Youll be the voice of the brand and its up to you to develop personalized and memorable experiences between our clients and their customers.

What Are We Looking For in a Customer Service Rep (CSR)?

WOW Customers,proactively engaging them, answering questions, and assisting customers in choosing products and services that best suit their needs.

Ability to multi-task and adapt to changes quickly.

Enthusiasm and aBe BOLDattitude with great customer service skills.

A problem solver with keen attention to detail.

AWORK Togetherapproach with open communication, excellence in service, integrity, and accountability.

Ability to address customer concerns creatively and share feedback with other teammates.

Ability tobuild TRUSTby working as a team member, as well as independently, with minimal supervision Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied Job Requirements:What Should You Expect From Us?

Full training from day one Tons of growth opportunity (100% of our management positions are filled internally) A leadership team that hears your voice; we know that when weWORK Togetherwe can accomplish so much more Access to some pretty cool tools and resources A feeling of accomplishment when youWOW Customers Ongoing training designed to improve customer experience and business performance Fun team environment where we work hard toBuild TRUSTevery single day So what are you waiting for?Be BOLD and apply now Must be able to commute to head office in Vaughan (Steeles and Jane)