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Customer Experience Agent

Wing

This is a Contract position in Toronto, ON posted November 13, 2017.

Job Description

Wing is seeking ambitious Customer Experience Agents to provide one-of-a-kind customer service in a fun, start-up environment.

We call the role Wing Agent.

Wing is a brand new, digital-first US-based wireless carrier that was created by people sick and tired of the tyrants of telecom. Wing will offer a mobile experience for the new age, giving control back to the customers. Trust us, the industry hasn’t seen anything like this before!

Potential candidates should be excited to shake up a stale, boring industry by providing personalized, helpful, and top-quality customer support. The role offers room to grow as the Customer Experience department scales.

As a Wing Agent, you will be more than just a support provider. Due to the newness of our company, you will not only be on the front lines of customer experience but will also be asked to provide insight into product development. Our charismatic company will also ask you to participate in creative social media-based experiences and marketing campaigns to increase Wing users.

Much like our company, applicants should have a charming, engaging and youthful personality that works well in a team environment. Applicants should be quick-learners and be able to communicate technical terms and services in a simple, helpful way.

Send a resume along with a paragraph that explains why you’re the most fun person you know.

To understand more about the product and who we are as a company, watch this video… https://www.youtube.com/watch?v=RYLp236VmmI

How to Apply