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Application Support Analyst – Capital Markets

Botsford Associates LLC

This is a Contract position in Toronto, ON posted August 6, 2020.

One of our banking clients is looking for an Application (Business) Support Techno-Functional Support candidate for a critical business application utilized by Operational Risk Oversight, Compliance and US Operations for a variety of functions with compliance and regulatory implications.

At times, you may be required to extend support to resolve issue reported by the Operational Risk Oversight team.

The Applications fall within Capital Markets and Operations.

This is a combination of L1 and L2 support and the specific applications are predominantly windows-based application andor running on window servers.

You will be supporting all the US based applications running on windows servers.

Must Haves Minimum 5 years of Exp in application support environment within banking or financial industry Experience supporting Windows-based applications on windows servers Maintenance, support, deployment, and scripting (any windows scripts) experience required The candidate will be reporting to US head of application support manager Oracle MS SQL Sybase Database experience Ticketing experience using Service NowJIRA Nice-to-have Financial or compliance background (preferred) Capital Markets Experience This role will be a mix of 50 Technology, 30 Functional, and 20 Coordination.

Working hours are Monday to Friday 0800 AM to 1700 (500)PM