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Operations Officer – Toronto 37361

Randstad

This is a Contract position in Toronto, ON posted November 11, 2020.

Do you have advanced Excel skills and exceptional English communication skills?

Are you eager to gain experience within a top 5 bank?

If so we have an exciting opportunity for you We are currently recruiting for a Service Officer for a 6-month assignment in a Top 5 bank in Toronto There is potential for extension.

Pay rate: $18.00/ hour Schedule: MON-FRI 10 am to 6:30 PM (could change later to 8:30-5 PM) candidate should be flexible to work both shifts As an Operations Officer, your responsibilities will include but not be limited to:
– The Cash Management Department is responsible for all Client Cash movements for TD Wealth business lines.

– Provide Excellent Customer Service
– Process all transactions accurately and in timely manner.

– Provide professional and courteous service at all times to both internal and external clients.

– Ensure service is maintained as per Service Level Agreements and Internal service delivery standards.

– Ensure that we are meeting our CiCEI goals and SLA requirements for phone calls, by picking up all calls that come to each individual’s line.

– Adhere to Firm and Industry regulations and policies for all transactions.

– Escalation of issues where necessary.

Advantages
– Work for one of the top 5 banks in Canada
– Possibility for extension
– Work remotely until lockdowns are lifted
– Training will be virtual
– Regular business hours Qualifications
– 60 wpm typing speed
– Advanced Excel (formulas and pivot tables)
– Exceptional English communication skills
– Strong attention to detail
– Experience working in the banks Interested in this Operations Officer position in Toronto?

Apply online today Qualified candidates will be contacted.

Vittoria, Angel, Alie, Katie, Jeremy Phone Number: 416.861.9888 Fax Number: 416.861.8727 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.

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