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Inside Sales

Randstad Canada

This is a Contract position in Toronto, ON posted December 1, 2019.

Are you a proactive individual with an ability to make important and quick decisions?

Are you someone who is passionate and loves to work in a very dynamic work environment?

Do you possess 3-5 years of experience in inside sales, order management, or similar capacity and looking for your next role in Downtown Toronto, starting ASAP?

If so, WE have a role for you.

We are looking for a customer service specialist to join and support the team of a rapidly growing startup operating under the healthcare industry in Downtown Toronto, to provide top notch customer service experience along with facilitating the order management duties using Salesforce and similar platforms.

What’s in it for YOU:
• Downtown Toronto Location
– TTC accessible
• Excellent compensation of $45,000-$55,000/year
• Discretionary bonus based on performance
• Competitive benefits 3 weeks vacation
• Work in a friendly and a collaborative work environment
• Be a part of work hard
– play hard environment
• Convenient work schedule
– Monday to Friday from 9am-5pm (with some flexibility)
• Opportunity to learn from a very dynamic and challenging role
• Rapidly growing organization with room for growth What YOU will be doing as an Inside Sales and Order Management Specialist:
• Responsible for providing top notch customer service experience for utmost customer satisfaction
• Supporting the sales team with after sales support and processing customer orders
• Coordinating the logistics and delivery of customer orders with different departments
• Responsible for the maintenance of accounts
• Responsible for dealing with order issues and customer complaints or inquiries
• Responsible for cultivating and maintaining strong relationships with internal and external stakeholders
• Keeping an up-to-date record of the purchase and sales orders and invoices i.e.

order management
• Responsible for partnering with different teams to identify any gaps in the order management system and generate innovative ideas to resolve the same
• Responsible for ensuring regular communication with different stakeholders to enhance a mutual understanding of the order management process and prevent and resolve any issues that could arise
• Occasionally support the team by undertaking some special projects as assigned What YOU bring to the table:
• 3-5 years of experience in inside sales or similar experience
• Experience with platforms like Salesforce, Oracle or NetSuite is a MUST
• Previous experience with inside sales in Tech industry preferred
• Excellent communication (verbal and written) skills with strong organizational skills
• Excellent proficiency with MS Office
• Self starter attitude with ability to work under minimal supervision
• Strong attention to detail with an ability to complete tasks under tight deadlines
• Superior time management skills with an ability to prioritize and multitask
• Ability to stay calm dealing with external stakeholders and make logical decisions
• Strong problem solving skills to deal with irate customers If you or anyone from your network has what it takes to land into this role, WE would love to hear from YOU Please apply to this role via our website.

Please note that only qualified candidates will be contacted.

Sophia, Nicole, Karyn, Brianna, Branden Phone Number: 416.861.1060 Fax Number: 416.861.1061 Randstad Canada Randstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.