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Financial Collections Administrator (Must Have Onboarding/Offboarding Exp.) Inc

This is a Contract position in Toronto, ON posted October 13, 2021.

“The start date of this job is flexible and in order to find the best candidate the job may remain open much longer than the date mentioned on this posting…or you may be asked to start sooner than the expected start date if you are able to do so” URGENT: Please read the job description below.

If this interests you, please send a MS-Word version copy of your updated resume (ASAP) along with your salary expectations, first available date and a telephone contact number.

Please mention the job title above in the subject line The recruiter in charge of this role is Yangzom.

If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this email to them and you will be eligible for a referral bonus upon a successful hire.

One of our major banking clients is looking for a Financial Collections Administrator (Must Have Onboarding/Offboarding Exp.) Length: 6 months contract with a possibility of extension Location: Mississauga, ON (Currently Remote) Working Hours: Monday to Friday, 8am
– 5pm Role Mandate: Responsible for the onboarding, amendments and offboarding of all Canada Collections employees.

Review control reports to ensure accesses are aligned with bank policy and matrix defined by Canada Collections.

Work with stakeholders to promote efficient and effective processes and workflow, establish positive working relationships across the organization and to achieve business results and deliver the intended customer and employee experience.

Candidate Value Proposition (CVP): This role allows the candidate(s) to work in an established institution and with multiple groups within the organization, which will allow candidate(s) to build effective skills and confidence.

The individual is exposed to other lines of business, as there are lots of opportunities for learning, growth, and development.

Group Culture: This individual will be working in a collaborate, fast-paced and friendly environment.

MS Teams is available throughout the day for team members to communicate.

Teams are very supportive of one another.

Work is mainly individual dealing with all forms on onboarding and offboarding employee requests.

The ideal candidate is a self-starter with strong attention to detail, dealing with business operational groups and in liaison with managers.

Role Responsibilities Include (but are not limited to):
– Communicates with different lines of business on queries and collections procedures
– Gathers and formats data into regular and ad-hoc reports, and dashboards
– Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities
– Processes service requests and access requests
– May function as a problem-solving resource for more junior staff
– Resolves standard and relatively straightforward issues, referring non-routine issues to more senior team members and/or manager
– Develops an understanding of business products and services and the operations processes that support them
– Identifies and resolves discrepancies in accordance with standard procedures
– Escalates issues, where necessary, as per guidelines
– Prepares, renews, or monitors administrative tasks such as distributing/collecting/filing/etc.

documentation and information
– Responds to inquiries, instructions, or transactions from internal business partners and/or external customers, or other stakeholders (e.g., other operations teams) according to guidelines.

– Enters, reviews, and/or verifies collections information and documentation for processing and/or further handling
– Manages documentation to ensure that records are maintained in a proper manner
– Analyzes data and information to provide insights and recommendations
– Organizes work information to ensure accuracy and completeness
– Collaborates in identifying, recommending, and implementing workflow improvements to deliver a more efficient operation
– Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees
– Analyzes issues and determines next steps
– Storing of evidence of requests accurately
– Broader work or accountabilities may be assigned as needed Must-Have Skills:
– 1 years of relevant experience in a similar role
– Strong data entry experience
– Communicating concisely with professionalism via phone and email
– Tech-savvy individual with strong computer and writing skills
– Proficient in Microsoft Office, Excel
– Works independently with minimal support
– Attention to detail and process driven
– Ability to problem-solve and take initiative
– Fast learner with the ability to multi-task Nice-to-Have Skills:
– Previous financial institution experience (worked at bank)
– Good time management and organizational skills Education
– High School Diploma or higher
– Experience is preferred over education Please note that this is the most up to date version of job description available at this time
– During Client Interview you will receive additional information
– variance may apply Please visit the TEAMRECRUITER website to review other CAREER OPPORTUNITIES