Cloud Sales Operations Specialist – Recent Grads Welcomed To Apply (Hybrid or Remote)

BDO Lixar, brings 20+ years of experience providing end-to-end technology and modern workplace solutions in data & AI, cloud & cyber, and business & customer-facing applications. Our team of 500 technology professionals is expanding our data-driven services from coast-to-coast and beyond, to help our clients adapt, adopt, and grow. BDO Lixar (https://lixar.com/) is an award-winning Cloud Software Reseller, and is looking for individuals within Canada who are passionate in one or more areas, including Microsoft Software Licensing, Cloud Technology, Cloud Sales, Procurement, Finance Operations, Project Management, and Cloud Engineering to work in a high growth setting and join the BDO Consulting Cloud team. Your growth and development are important to your future, and we strive toward aligning individuals to focus on strengths and to develop skills to overcome weaknesses. – Leverage your ability to contribute to a fast-paced Cloud sales cycle, focused on acquiring, onboarding and supporting our expanding customer base – Providing pre-sales pricing and subscription support to BDO employees and customers on Microsoft CSP and Cloud based Solutions, providing excellent customer service – Participate in inbound sales activities – Develop key knowledge of MS licensing programs – Provide training and support to internal and external customers on Office 365, Dynamics 365 and BDO Cloud offerings, including issues with configurations and implementations – Act as a contact person for new or existing clients and for the sales lifecycle, including preparing proposals, change orders and onboarding of new clients – Processing and tracking orders, client invoicing and reconciliations while working closely with other billing team members to ensure accuracy – Development of sales propensity models, forecasting sales reports and opportunity tracking – Develop tools, processes and research information necessary to evolve cloud operations – Help drive programs that complement and extend the effectiveness of primary sales activities – Additional administrative support and participation in special projects as required How do we define success for your role? – You demonstrate BDO’s core values through all aspect of your work: Integrity, Respect and Collaboration – You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work – You identify, recommend, and are focused on effective service delivery to your clients – You share in an inclusive and engaging work environment that develops, retains & attracts talent – You actively participate in the adoption of digital tools and strategies to drive an innovative workplace – You grow your expertise through learning and professional development. Your experience and education – You have completed your undergraduate degree in Computer Science, Math, IT Management or Business related program with a focus on Technology – You have 1-2 years of combined work experience (this could be through co-op or internship work) – You are passionate about cloud technology and have a willingness to learn new technologies – You have practical knowledge of professional, effective telephone techniques and customer care – You have excellent written and verbal communication skills – You have strong problem solving skills and attention to detail – You enjoy improving and taking ownership of processes – You are able to prioritize with the flexibility to manage multiple tasks and variable workload – The following are considered an asset: – Experience in a previous business operations, customer service and/or sales capacity – Experience with Microsoft or Cloud platforms – Experience with Finance and Line of Business systems – Understanding of IT and software business landscape – Proficient in MS Office Applications, such as Microsoft Excel Why BDO? Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2023. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. Our firm is committed to providing an environment where you can be successful in the following ways: – We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. – We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. – We support your achievement of personal goals outside of the office and making an impact on your community. Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community. Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market-leading personal time off policy. We’re committed to supporting your overall wellness beyond working hours, and provide reimbursement for wellness initiatives that fit your lifestyle. Everyone counts: We believe every employee should have the opportunity to participate and succeed without barriers. Through leadership by our Chief Inclusion, Equity and Diversity Officer, we are committed to a workplace culture of respect, inclusion, equity, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity and sexual orientation. If you require accommodation to complete the application process, please contact us. Hybrid new normal: As a hybrid workplace, all BDO personnel are expected to spend some of their time working in the office, at the client site, and remotely unless accommodations or alternative work arrangements are in place. Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists. To explore other opportunities at BDO, check out our careers page. #LI-MS1 Thank you to all applicants that apply. We will contact you if you are selected for a personal interview. No phone calls and/or agencies please. If you are applying for this role, you should have current legal working rights in Canada. As part of our interview process, you may be subject to background inquiries.