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Valet Desk Agent-Part TIme

One King West Hotel & Residence

This is a Contract position in Toronto, ON posted August 6, 2017.

  • Respond to internal and external guest requests and concerns in a personal, prompt and courteous manner, in person and/or on the telephone.

  • Responsible for maintaining high and consistent level of Guest Services.

  • Acknowledge guest compliments and complaints and ensure that the guests needs are met.

  • Ensure the smooth and efficient provision of valet services, through the coordination of valet attendants and vehicle tagging procedures.

  • Coordinate the flow of the entire valet department which includes, but not limited to, retrieval of guests vehicles, booking of the airport limousine service, and when a bellman is not present, retrieving guests luggage

  • Responsible for maintaining the cleanliness of the valet desk area

  • Ensure the valet team is working effectively

  • Ensure the valet team has professional appearance

· Excellent customer service skills.

· Attention to detail

· Excellent communication & Organizational skills

· Ability to problem solve

· Ability to comply with insurance

· Provide a Drivers Abstract

HOURS: Must have availability on Saturdays and Sundays and 1-2 shifts during the week.

One King West Hotel & Residence welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process