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Service Representative – 6 Month Contract

Lannick Group of Companies

This is a Contract position in Toronto, ON posted August 8, 2017.

Our client is looking for an experienced professional to join their team for a 6 month contract. Service Representative – 6 Month Contract About the Opportunity Process transaction requests for credit card customers sent to them from contact centre, branches, other bank units and external parties Access workflow systems, and a number of the bank systems for processing of transactions; complete processes using TSYS Queues and email The candidate may be responsible for corresponding with business partners to resolve escalations and investigation requests Not a customer facing role, but more focused on responding to requests from their business partners About You 2 or more years of previous experience in a processing environment in a bank or financial institution Tech savvy, willing and able to adopt new technologies Previous experience with TSYS is an asset Strong Excel skills, including running macros Demonstrated written and verbal communication skills Proven experience working in a fast-paced, high-volume, deadline-driven environment Pay Range $16-$17/hour