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Credit and Collections Analyst

Lannick Group of Companies

This is a Contract position in Toronto, ON posted August 9, 2017.

ARE YOU A SEASONED CREDIT AND COLLECTIONS ANALYST LOOKING TO UTILIZE YOUR EXPERIENCE? Our client is seeking a Credit and Collections Analyst on a full-time basis. Credit and Collections Analyst About the Opportunity Assist with reviewing and administering requirements for new clients/companies Review all invoices and mail appropriately on a timely basis Manage and follow up on debt collection on all purchases for assigned sales by written communication, telephone communication up to, and including, legal action Update client notes in system on collection efforts Issue payment reminder letters and monthly statements Maintain clients’ accounts, update restrictions, financial information and noting accounts appropriately Meet with appropriate staff to review all sale related matters prior to settlement and subsequently keeping them informed on all open debts Liaise with Payment Administrators to review outstanding payments, both pre and post settlement Liaise with Settlements Department for allocation and offsetting of proceeds against client debts when necessary Respond and assist on all client inquiries including assistance with sale tax, shipping instructions and payment issues Follow up with appropriate staff on cancelled sales Assist with monthly bad debt reporting Process re-invoicing request upon approval Work in compliance with the provisions of the Occupational Health & Safety Act Perform all other duties as assigned About You 5+ years of experience working in a senior Credit and Collections role is preferred Completion of post-secondary studies in related field would be considered an asset Strong verbal and written English communication skills with the ability to be assertive and manage escalated customer interactions Ability to work with and manage confidential information while using independent judgment Proficient with the use of a computer, including but not limited to the use of Microsoft Office Software (Outlook, Excel, Word, PowerPoint) Experience working with TMW and Great Plains software would be considered an asset Ability to communicate effectively with others and work as a member of a team Proven leadership skills, with the ability to liaise with all levels of staff to achieve department objectives Strong ability to multi-task and effectively manage work requirements Professional certified credit designation would be considered an asset Experience working within the transportation industry would be considered an asset Salary Range $60,000/year