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Assistant Manager, Credit

B2B Bank

This is a Contract position in Toronto, ON posted July 5, 2017.

The Assistant Manager, Credit Operations is responsible for managing the day-to-day operations of the Credit Administration team. This includes distribution of work, monitoring all tasks and resources to ensure that service standards and productivity levels are met. The Assistant Manager is also responsible for aspects of human resources, performance management, and delivery of training to their team. The incumbent is also responsible for maintaining current knowledge of B2B Banks mortgage products and policies, AML/ATF and other industry regulations and guidelines.Manages the daily operations of the Credit Administration team. Oversees activities under their responsibility by including critical elements of productivity and quality control. Develops and maintains communications with internal and external stakeholders, including funders, underwriters, brokers and business development managers. Evaluates employee¿s performance, ensures the development of their potential through coaching and training. Directly involved in the hiring of new team members. Responding to inquiries and escalations raised by internal and external customers. Manages and interacts with third party vendor outsourced closing services. Carries out various analyses and important controls to ensure regulatory, compliance, AML/ATF requirements are met. Pro-actively follow-up on mortgage files with risk management, funders and brokers in order to ensure deals are funded in a timely manner. Participates actively in the achievement of various projects and mandates that may have a significant impact on B2B Bank’s and the Bank’s profitability and efficiency. Manages the employees under their responsibility in accordance with the legislation in effect and with B2B Bank’s and the Bank’s policies, programs, procedures. Carries out any other similar or general task at the request of their superior or that may be required by their function.Demonstrated ability in core and role specific competencies including: Adaptability, Teamwork, People Management, Problem Solving, Judgment, Decision Making and Critical thinking. Customer service oriented with the ability to set service standards and expectations for the team. Ability to deal with multiple priorities or demands under pressure and in a tight deadline driven environment Strong written, verbal and presentation skills with the ability to effectively communicate with confidence. Strong organizational and analytical skills demonstrating the ability to think broadly and strategically without losing sight of the details Demonstrated planning, organizational, communication, presentation, and coaching skills Good understanding of the financial services industry, its independent distribution channels, and the regulatory environment. Proficiency with Microsoft Office applications (Word, Excel and PowerPoint, Outlook). Understanding of Filogix, MOS, ASAP, SIBL and Work Desk is an asset. Bilingual (French/English) verbal and written communication skills are assets. Post-secondary degree or diploma in a business or related discipline, and 5 – 8 years of related Mortgage administration experience. 3 to 5 years of demonstrated people management experience is required for the role.We welcome and encourage applications from individuals from all groups, including aboriginal, women, visible minorities, and persons with disabilities, regardless of race, ethnicity, sexual orientation, creed, family status, national origin, age and gender. B2B Bank and/or the Laurentian Bank of Canada and their subsidiaries may collect, use or disclose personal information of job candidates for the purpose of establishing an employment relationship. Qualified candidates will be contacted. No unsolicited Agency referrals please. Please apply directly online https://b2bbank.com/

Skills Required

  • Education level: None
  • Work experience (years): None


Salary: N/D